Guangzhou Baicheng Digital Equipment Co., Ltd. is a premier manufacturer specializing in the research, production, sales, and service of cutting-edge digital printing equipment. Among our standout innovations is our compact UV flatbed printer, a versatile marvel that excels in printing on bags, cases, leather, custom gifts, electronics, toys, decorative processes, hardware, and plastics. This versatile device has significantly advanced global printing standards. With an unwavering commitment to achieving international excellence and redefining industry benchmarks, we have integrated a wealth of talent and state-of-the-art technology into our operations. Our machine designs are a collaborative effort with a renowned Japanese design team, complemented by the expertise of South Korea's leading R&D specialists, and supported by top-tier domestic board card companies. This synergy ensures the creation of the most stable and vibrant printing equipment available, guaranteeing reliable performance for our customers. Our mission is to deliver world-class products, innovative solutions, and exceptional after-sales service. Our corporate philosophy embodies: Innovation through stability, efficiency-driven development, and a steadfast commitment to solving our customers' challenges. We aspire to guide the future of printing and set new industry standards.
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we serve over 3000 customers in more than 124 countries. Proudly, we are a Gold Supplier on Make in China, ensuring top-tier sales and after-sales services.
Q: How to pay? Can I use a credit card?
A: We accept a range of payment methods for your convenience, including Ali Trade Assurance, credit cards via Ali Trade Assurance, bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: We will arrange delivery within 5 to 7 working days after receiving your deposit or full payment. Shipping typically takes about 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be shipped via sea or international express delivery services like DHL, FedEx, TNT, and UPS, ensuring the safety of your goods. Additionally, we purchase insurance for your order as an extra guarantee.
Q: How can I get the tracking number of shipment? How to contact the carrier (express delivery company)?
A: We will send you the Bill of Lading or tracking number once your items are shipped. You can track your goods online at any time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We can dispatch an English-speaking engineer to your country for installation and training. Alternatively, you're welcome to visit our factory for free training. We also provide comprehensive installation manuals, tutorial videos, and online support to ensure you can operate the machine effectively.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts malfunction, we will send replacement parts free of charge and assist you in installing them. After the warranty period, we continue to provide free technical support, though replacement parts are not free. We are committed to quality and offer lifelong after-sales service as long as you use our printer. We also provide spare parts and various types of ink and printing materials to meet your advertising needs.
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