Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I don't know your company well, how can I trust you?
A:At Guangzhou Baicheng Digital Equipment Co., Ltd, we pride ourselves on offering exceptional sales and after-sales services. With two decades of experience in selling UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we've garnered the trust of over 3000 customers spanning 124 countries. Furthermore, we are honored to be a Gold Supplier on Made in China – a testament to our reliability and quality.
Q: How to pay? Can I use a credit card?
A: Absolutely! We accept a variety of payment methods to suit your convenience: Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Once your payment is received, we ensure swift delivery within 5-7 working days. The shipping duration varies: 3-5 days by air and 7-40 days by sea, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Rest assured, your order's safety is our priority. We offer shipping via sea or reputable international express services like DHL, FedEx, TNT, and UPS. To enhance security, we also purchase insurance for your order.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will promptly send you the Bill of Lading or tracking number. You can then track your shipment online in real time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: No worries! We can dispatch an English-speaking engineer to your location for onsite installation and training. Alternatively, you're welcome to visit our factory for free training sessions. We also provide detailed installation manuals, videos, and online support. Our extensive experience ensures you’ll be up and running smoothly.
Q: What is your Warranty Policy?
A: We offer a comprehensive 1-year warranty. Should any electronic parts fail within this period, we will provide replacement parts at no cost and assist with the installation. Post-warranty, we continue to offer free technical support, though replacement parts would be at cost. Our commitment to quality means we adhere to high production standards while maintaining affordable prices. We also stock a wide range of spare parts and inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as various printing materials and related products in the advertising sector.
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