Guangzhou Baicheng Digital Equipment Co., Ltd, established in the vibrant Panyu District of Guangzhou City, is a beacon of excellence in digital inkjet printing. With prime access to convenient transportation and a picturesque environment, our company has amassed a wealth of experience in the industry. We proudly specialize in a diverse range of cutting-edge products, including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions have left an indelible mark on the evolution of global printing technology.
To ascend to the pinnacle of international standards and set new benchmarks in the printing industry, we have recruited top-tier talent and integrated advanced technologies. Our machine designs are the masterpieces of a renowned Japanese design team, while Korea's elite R&D experts drive our innovation. We partner with leading domestic board card companies to ensure superior stability and vibrancy in all our printing equipment. Our mission is to safeguard our customers' production stability with unparalleled products, top-tier solutions, and exceptional after-sales service. Our corporate ethos is encapsulated in three guiding principles: Innovation in stability, development in efficiency, and an unwavering commitment to customer problem-solving. We aspire to lead printing trends and establish new industry standards.
Moreover, we are dedicated to the relentless pursuit of innovation, striving to develop new products that cater to diverse needs. Our commitment to excellence is underscored by our use of marble platforms and infrared inspection equipment, ensuring stringent quality control. We adhere to a business principle of mutual benefits, earning a sterling reputation for our professional services, premium products, and competitive pricing. We warmly invite customers from both domestic and international markets to join us in forging a path to mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a cornerstone in the digital printing industry for nearly 20 years, providing exceptional sales and after-sales services. With a diverse portfolio including UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we have earned the trust of over 3000 customers in more than 124 countries.
Q: How to pay? Can I use credit card?
A: We offer several convenient payment methods: Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram. Choose the one that suits you best for a seamless transaction.
Q: How long can I receive the goods?
A: We are committed to swift delivery. Once we receive your deposit or full payment, we will dispatch your order within 5-7 working days. Delivery takes approximately 3-5 days by air and 7-40 days by sea, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: For your peace of mind, we arrange shipping via sea or international express like DHL, FedEx, TNT, and UPS. Your goods will be securely packed and insured, ensuring they arrive safely and in perfect condition.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number so you can monitor your shipment online via your phone or computer in real-time.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our expert engineer, fluent in English, can visit your location to install the machine and train you. Alternatively, you're welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online support to ensure you can set up and operate the machine efficiently.
Q: What is Warranty Policy?
A: We offer a 1-year warranty where we will replace any faulty electronic parts at no cost. Post-warranty, you will continue to receive free technical support, although replacement parts will be charged. Our commitment extends to lifelong after-sales service, ensuring you always have the support you need. Our products meet high production standards and offer exceptional quality at an affordable price. Additionally, we supply spare parts and various inks (Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink) and printing materials for all your advertising needs.
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