Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, boasts both convenient transportation and a stunning environment. As specialists in digital inkjet printers, we leverage our extensive expertise to lead the industry. Our impressive product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made monumental contributions to the advancement of global printing technology.
Striving for international excellence and setting new industry standards, we have amassed a team of highly skilled professionals and cutting-edge technology. Our machines' aesthetics are crafted by an acclaimed Japanese design team, our R&D spearheaded by Korea's elite, and we integrate top-tier domestic board card companies to ensure unparalleled stability and vibrancy in our printing equipment. We guarantee our customers' seamless production through our world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos encompasses: Production Philosophy - Innovate within stability, develop with efficiency. Service Philosophy - Resolving customer issues is our mission. Development Philosophy - Leading the printing trend and setting new benchmarks for the industry.
Moreover, we are dedicated to innovating and developing new products to cater to diverse needs. Our company is equipped with a marble platform and infrared inspection equipment to ensure rigorous quality control. Upholding the business principle of mutual benefits, we have garnered a stellar reputation for our professional services, superior products, and competitive pricing. We cordially invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a pillar of excellence for nearly two decades, offering unparalleled sales and after-sales services. Our expertise lies in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a distinguished client base across 124 countries and over 3000 satisfied customers, our reputation speaks for itself. We are also a proud Gold Supplier on Alibaba, affirming our commitment to trust and reliability.
Q: How to pay? Can I use credit card?
A: We provide a variety of payment methods tailored for your convenience. You can use Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we aim to dispatch your order within 5 to 7 working days. Delivery times vary: by air, expect 3 to 5 days; by sea, expect 7 to 40 days, depending on the destination.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be shipped safely via sea or international express services such as DHL, FedEx, TNT, and UPS. To ensure maximum safety, we also purchase insurance for your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipment, we will provide you with the Bill of Lading or tracking number. You can monitor the status of your goods in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive support for installation. You can opt to have an English-speaking engineer dispatched to your location, or visit our factory for free training. We also supply detailed installation manuals, videos, and online support to ensure a seamless installation process.
Q: What is the Warranty Policy?
A: Our products come with a 1-year warranty. If any electronic components fail within this period, we will replace them at no cost and provide installation assistance. Post-warranty, we continue to offer free technical support, with replacement parts available for purchase. We are dedicated to lifelong after-sales service, maintaining high production standards at competitive prices. Additionally, we supply spare parts and a variety of inks, including Eco Solvent, solvent, UV, pigment, and sublimation inks, as well as other advertising-related products.
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