Established in the picturesque and strategically located Panyu District of Guangzhou City, Guangzhou Baicheng Digital Equipment Co., Ltd. stands as a beacon of innovation in the digital inkjet printing industry. With an enviable track record and rich experience, we specialize in an array of cutting-edge products including UV flatbed printers, UV roll-to-roll, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions have significantly propelled the advancement of global printing technology, leaving an indelible mark on the industry.
Striving for excellence and setting new benchmarks in the printing industry, we have integrated a wealth of talent and state-of-the-art technology. Our machines boast designs by a renowned Japanese team, advanced R&D by Korea's elite, and the finest domestic board card technology, ensuring unrivaled stability and vibrant print quality. We are committed to delivering unparalleled products, top-tier solutions, and exceptional after-sales service. Our corporate ethos embraces 'Innovation in stability, development in efficiency,' underscoring our duty to resolve customer challenges, pioneer industry trends, and set new standards.
Furthermore, we are dedicated to innovating and developing new products to cater to diverse needs. Equipped with a marble platform and advanced infrared inspection tools, we enforce stringent quality control measures. Guided by the principle of mutual benefits, we have garnered a reputable standing among our clients, thanks to our professional services, superior products, and competitive pricing. We extend a warm invitation to customers both domestically and internationally to collaborate with us for shared success.
Q: I am not familiar with your company. How can I place my trust in you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a beacon of reliability and excellence for nearly two decades. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With over 3,000 satisfied clients in more than 124 countries, our reputation speaks for itself.
Q: What are the payment methods available? Can I use a credit card?
A: We offer a variety of payment options to suit your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take for me to receive my order?
A: Once we receive your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping typically takes 3 to 5 days by air or 7 to 40 days by sea, depending on the destination country.
Q: How will my order be shipped, and is it safe?
A: Upon placing your order, we will arrange shipment via sea or trusted international express services like DHL, FedEx, TNT, and UPS. Your goods are in safe hands. Additionally, we purchase insurance for every order as an extra layer of protection.
Q: How can I obtain the tracking number for my shipment, and how do I contact the carrier?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can conveniently monitor the status of your shipment online via your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. Our experienced engineer, fluent in English, can travel to your country to set up the machine and provide training. You are also welcome to visit our factory for complimentary training. Furthermore, we provide detailed installation manuals, videos, and online support. Our expertise ensures you will be well-assisted.
Q: What is your Warranty Policy?
A: We offer a one-year warranty. Should any electronic parts encounter issues within this period, we will provide replacement parts free of charge and assist with the installation. Post-warranty, we continue to offer free technical support, with replacement parts available for purchase. Our lifelong after-sales service ensures continuous support. We prioritize quality while maintaining affordable prices, adhering to high production standards. We also supply spare parts and a range of inks, including Eco Solvent, solvent, UV, pigment, sublimation inks, as well as printing materials and related advertising products.
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