Guangzhou Baicheng Digital Equipment Co., Ltd, established in the serene and well-connected Panyu District of Guangzhou City, specializes in state-of-the-art digital inkjet printers. Boasting extensive expertise in the inkjet printing sector, our company offers a diverse range of products including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions to the global printing industry are truly indelible.
To ascend to the pinnacle of international standards and set new benchmarks in the printing industry, we have infused our processes with top-tier talent and advanced technology. Our machine aesthetics are crafted by a prestigious Japanese design team, while our cutting-edge research and development is spearheaded by Korea's finest experts. Leveraging leading-edge domestic board card companies, we are dedicated to producing the most stable and vibrant printing equipment, ensuring seamless production for our clients. Our commitment is to deliver world-class products, comprehensive solutions, and exceptional after-sales service. Our corporate philosophy encompasses: Production - Innovation through stability and efficiency; Service - Resolving customer issues is our responsibility; Development - Leading the printing trend and establishing new industry standards.
Moreover, we are fervently dedicated to innovating new products to cater to diverse needs. Equipped with a marble platform and advanced infrared inspection technology, we meticulously control product quality. Upholding the principle of mutual benefits, we have earned a sterling reputation among our clientele for our professional services, superior products, and competitive pricing. We cordially invite domestic and international customers to join us in fostering mutual success.
Q: I'm unfamiliar with your company. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, a Gold Supplier on Alibaba, has been providing exceptional sales and after-sales services for nearly 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Serving over 3,000 satisfied customers in more than 124 countries, we stand as a trusted name in the industry.
Q: What payment methods do you accept? Can I use a credit card?
A: We offer a variety of payment options including Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive my order?
A: Delivery is arranged within 5-7 working days after receipt of deposit or full payment. Shipping time varies: approximately 3-5 days by air, and 7-40 days by sea, depending on the destination.
Q: How will my order be shipped, and is it safe?
A: We ensure safe shipping via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. To guarantee the safety of your order, we also purchase insurance for added protection.
Q: How can I obtain the tracking number, and how do I contact the carrier?
A: After shipping, we will provide you with the Bill of Lading or tracking number. You can conveniently track your shipment online using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your location for installation and training. Alternatively, you are welcome to visit our factory for free training. Additionally, we provide installation manuals, videos, and online support to ensure you can operate the machine smoothly.
Q: What is your warranty policy?
A: We provide a 1-year warranty. If any electronic parts malfunction within this period, we will send replacement parts free of charge and assist with their installation. Post-warranty, we continue to offer free technical support, though replacement parts are not complimentary. Our commitment to quality ensures high production standards at an affordable price. We also supply spare parts and a variety of inks, including Eco Solvent, solvent, UV, pigment, and sublimation inks, along with printing materials and related products in the advertising field.
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