Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. With extensive experience and specialization in cutting-edge digital inkjet printers, we proudly present an impressive product lineup including advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. Our pioneering contributions have made a significant and lasting impact on the global printing industry.
Striving for unparalleled excellence and setting new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines, crafted by a renowned Japanese design team, feature cutting-edge R&D from Korea's finest and premier domestic board card technology, ensuring unparalleled stability and vibrancy. We are dedicated to our customers' production stability, delivering world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we uphold stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers worldwide to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, with nearly two decades of industry expertise, excels in delivering unparalleled sales and after-sales services. We are leaders in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Trusted by over 3000 customers across 124 countries, our reputation speaks for itself.
Q: How to pay? Can I use a credit card?
A: We provide a variety of payment methods for your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the option that suits you best.
Q: How long will it take to receive the goods?
A: Experience prompt delivery! We arrange shipping within 5-7 working days after payment confirmation. Depending on your location, air shipments usually arrive in 3-5 days, while sea shipments take between 7-40 days.
Q: How will I receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or through trusted international express delivery services such as DHL, FedEx, TNT, and UPS. To ensure a safe and reliable delivery, we also provide insurance for your shipment.
Q: How can I get the tracking number of shipment? And how do I contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can easily track your shipment online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer extensive installation support to ensure a smooth setup. Our English-speaking engineers can travel to your country for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed manuals, video tutorials, and online support to help you operate the machine with confidence.
Q: What is your Warranty Policy?
A: Our products include a 1-year warranty, during which we replace any faulty electronic parts for free and assist with installation. Even after the warranty period, we continue to offer free technical support, although replacement parts will be charged. Our commitment to high quality extends beyond the warranty, offering lifelong after-sales service. We also supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other advertising materials.
){kind=link}
){kind=link}