Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I'm not familiar with your company. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years. We offer comprehensive sales and after-sales services for our range of products, including UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: What payment methods do you accept? Can I use a credit card?
A: We offer a variety of payment options for your convenience: Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive my order?
A: Once we receive your deposit or full payment, we will arrange delivery within 5 to 7 business days. Shipping times vary: approximately 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: What is the process for receiving my order? Is shipping secure?
A: After you place an order, we will organize shipping via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. Your order is handled with utmost care and security. Additionally, we purchase insurance to guarantee the safety of your shipment.
Q: How can I track my shipment? How do I contact the carrier?
A: We will provide you with the Bill of Lading or tracking number once your items are shipped. You can track your goods in real-time online using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. Our English-speaking engineer can travel to your location for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online support. Our extensive experience ensures you will be well-equipped to operate your machine.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts fail within this period, we will provide free replacement parts and assist with installation. After the warranty expires, we continue to offer free technical support, though replacement parts will be charged. We are committed to lifelong after-sales service. Despite the popularity of low-cost products, we prioritize quality and adhere to high production standards while maintaining affordable prices. We also supply spare parts and a variety of inks including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as printing materials and other related products for the advertising industry.
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