Guangzhou Baicheng Digital Equipment Co., Ltd. stands as a distinguished manufacturer, dedicated to the research, production, sales, and service of cutting-edge digital printing equipment. Our innovative small size UV flatbed printer revolutionizes multiple sectors, including bags & cases printing, leather printing, custom gift processing, electronics printing, toy printing, decorative processes, hardware, and plastics, offering direct printing capabilities across various fields. Our contributions have been monumental in advancing the global printing landscape. To achieve international excellence and set new industry benchmarks, we've integrated a wealth of talent and state-of-the-art technology. The machine's aesthetic was crafted by an elite Japanese design team, with R&D led by South Korea's finest, and we leverage top-tier domestic board card technology to deliver the most stable and vibrant printing solutions. We are committed to ensuring customers experience flawless, reliable production. Our promise: world-class products, premier solutions, and unparalleled after-sales service. Corporate Production Philosophy: Innovation through stability and growth through efficiency. Corporate Service Philosophy: Resolving customer issues is our paramount duty. Corporate Development Philosophy: Leading the printing industry's future and setting new standards.
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly 20 years of excellence in sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: We support multiple payment methods to provide you with the utmost convenience. You can use Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: We expedite your delivery within 5 to 7 working days following payment confirmation. Depending on your location, shipping takes approximately 3 to 5 days by air, and 7 to 40 days by sea.
Q: How to receive my order? Is it safe during shipping?
A: Upon order placement, we arrange shipping via sea or trusted international express services like DHL, FedEx, TNT, and UPS. Your goods are well-protected during transit, and we also secure insurance to guarantee your order's safety.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Post-shipment, we provide the Bill of Lading or tracking number promptly. You can easily monitor your shipment's progress online using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive support for machine installation. An English-speaking engineer can be dispatched to your location for setup and training, or you can visit our factory for free training. We also provide detailed installation manuals, videos, and online support to ensure you can operate the machine seamlessly.
Q: What is Warranty Policy?
A: We offer a 1-year warranty. During this period, any issues with electronic parts will be resolved with free replacements and technical assistance. Post-warranty, we continue to offer free technical support, although replacement parts will be charged. Our commitment to quality ensures high production standards at affordable prices, and we also supply spare parts and various inks and printing materials. Our lifelong after-sales service ensures your satisfaction as long as you use our printers.
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