Guangzhou Baicheng Digital Equipment Co., Ltd. is proudly based in the picturesque and conveniently located Panyu District of Guangzhou City. Specializing in cutting-edge digital inkjet printers, we boast extensive industry expertise. Our comprehensive product line features UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made significant contributions to the global printing industry's advancement.
To achieve excellence and set new industry standards, we have recruited top talent and integrated advanced technology. Our machine designs are crafted by a renowned Japanese design team, with R&D led by Korea's finest experts, and we utilize top-tier domestic board card companies. Our commitment is to produce the most stable and vibrant printing equipment, ensuring dependable production for our clients. We pledge to offer world-class products, superior solutions, and exceptional after-sales service. Our corporate philosophies are as follows: Production - Innovate in stability and develop with efficiency; Service - Solving customer problems is our duty; Development - Lead printing trends and establish new industry standards.
Moreover, we are dedicated to innovating new products to satisfy diverse needs. Equipped with marble platforms and infrared inspection systems, we rigorously control product quality. Upholding the principle of mutual benefits, we have earned a stellar reputation for our professional services, high-quality products, and competitive pricing. We invite customers from both domestic and international markets to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the industry for nearly 20 years, providing top-notch sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With over 3,000 satisfied customers spanning 124 countries, our global footprint speaks volumes.
Q: How to pay? Can I use a credit card?
A: We offer multiple payment options for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: We ensure swift delivery, arranging shipment within 5-7 working days upon receiving your deposit or full payment. Shipping times are efficient, taking approximately 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we handle the shipping through reputable carriers such as DHL, FedEx, TNT, and UPS, ensuring the utmost safety for your goods. For added peace of mind, we also purchase insurance to guarantee your order's security during transit.
Q: How can I get the tracking number for the shipment? And how to contact the carrier (express delivery company)?
A: After your items are shipped, we will promptly send you the Bill of Lading or tracking number. You can easily monitor your shipment in real-time through your phone or computer, ensuring you stay updated every step of the way.
Q: How about the machine installation if I don't know how to install it?
A: We offer comprehensive installation support. Our skilled English-speaking engineers can travel to your country for on-site installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine confidently.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty. Should any electronic parts malfunction during this period, we will provide replacement parts for free and assist with the installation. After the warranty expires, we continue to offer free technical support. The only change is that replacement parts will incur a cost. We are committed to delivering lifelong after-sales service as long as you use our printers. Our stringent production standards ensure high quality at affordable prices. Additionally, we supply spare parts and various types of inks like Eco Solvent, Solvent, UV, Pigment, and Sublimation, along with other related products in the advertising field.
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