Guangzhou Baicheng Digital Equipment Co., Ltd, established in the vibrant Panyu District of Guangzhou City, boasts not only convenient transportation but also a breathtaking environment. With an unwavering focus on digital inkjet printing technology, our company brings a wealth of experience to the table. Our impressive product lineup features UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have left an indelible mark on the development of global printing standards.
Aiming to ascend to the pinnacle of international standards and redefine the printing industry, we have assembled an elite team of talents and cutting-edge technology. Our machines' sleek designs are crafted by an esteemed Japanese design team, while Korea's premier R&D experts drive innovation. By utilizing top-tier domestic board card companies, we ensure our equipment is both stable and vibrant in output. We guarantee a seamless production experience for our clients, offering world-class products, unparalleled solutions, and impeccable after-sales service. Our corporate philosophy is rooted in innovation through stability and growth through efficiency. Our service ethos revolves around dedicated problem-solving for our clients. Our development philosophy is to lead the printing trend and set new industry benchmarks.
Moreover, we are dedicated to evolving and creating new products to cater to diverse needs. Our company employs marble platforms and state-of-the-art infrared inspection equipment to ensure stringent quality control. Committed to the principle of mutual benefits, we have earned a stellar reputation among our clientele for professional service, superior quality, and competitive pricing. We extend a warm invitation to customers both domestically and internationally to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a beacon of reliability in the industry for nearly two decades. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we boast a global clientele spanning over 124 countries and more than 3000 satisfied customers.
Q: How to pay? Can I use credit card?
A: We offer versatile payment options to suit your convenience, including Ali Trade Assurance, credit card via Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Delivery is prompt and efficient. After your deposit or full payment is received, we dispatch your order within 5-7 working days. Depending on your location, shipping times vary: 3-5 days by air, and 7-40 days by sea.
Q: How to receive my order? Is it safe during shipping?
A: Rest assured, your order is in safe hands. We coordinate shipping either by sea or reliable international express services like DHL, FedEx, TNT, and UPS. To further ensure safety, we also purchase insurance as a precautionary measure, safeguarding your order from start to finish.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we'll provide you with the Bill of Lading or a tracking number. You can easily track your shipment online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: Installation is a breeze with our comprehensive support. We can dispatch an English-speaking engineer to your location for on-site installation and training. Alternatively, you are welcome to visit our factory for complimentary training. We also offer detailed installation manuals, videos, and online support for your convenience. Our extensive experience ensures a seamless setup process.
Q: What is Warranty Policy?
A: Our robust warranty policy includes a 1-year warranty on electronic parts, with free replacements and technical support during this period. After the warranty expires, we continue to offer free technical support, although replacement parts are no longer complimentary. Our commitment to quality ensures you receive high standards at an affordable price, and we provide lifelong after-sales service. We also supply spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as printing materials and other related products for the advertising industry.
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