Guangzhou Baicheng Digital Equipment Co., Ltd., a pioneer in the digital printing industry, excels in the research, production, sales, and servicing of cutting-edge digital printing equipment. Among our innovative solutions is the compact UV flatbed printer, perfect for a wide array of applications including bags & cases, leather goods, custom gifts, electronics, toys, decorative processes, hardware, and plastics. Our contributions to the global printing industry are unparalleled. Committed to setting new benchmarks and reaching international excellence, we have infused our team with top-tier talent and state-of-the-art technology. Our Japanese-style design, developed with Korea's leading R&D minds and supported by premier domestic board card companies, ensures that our printers are the most reliable and vibrant on the market. We guarantee our customers' production stability with world-class products, top-notch solutions, and exceptional after-sales service. Our corporate philosophy revolves around innovation, efficiency, and unwavering customer support. We are dedicated to leading printing trends and establishing new industry standards.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd., with nearly 20 years of industry expertise, offers comprehensive sales and after-sales services. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we have earned the trust of over 3,000 customers spanning 124 countries.
Q: How to pay? Can I use credit card?
A: We provide multiple payment methods for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the option that best suits your needs.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping typically takes 3 to 5 days by air and 7 to 40 days by sea, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be dispatched via sea or international express delivery services like DHL, FedEx, TNT, and UPS, ensuring safety and reliability. We also purchase insurance for extra protection and peace of mind.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can monitor the shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer multiple installation support options. Our English-speaking engineer can visit your country for on-site installation and training, or you can visit our factory for free training. We also provide comprehensive installation manuals, instructional videos, and online support to ensure you can operate the machine confidently.
Q: What is Warranty Policy?
A: We offer a 1-year warranty that covers electronic parts, with free replacements and technical support during this period. Post-warranty, we continue to provide free technical support, though replacement parts will incur a cost. Our commitment to quality extends to lifelong after-sales service, ensuring your printer operates flawlessly. We also supply spare parts, Eco Solvent ink, solvent ink, UV ink, Pigment ink, sublimation ink, printing materials, and other related products for the advertising sector.
){kind=link}