Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well; how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd., with nearly 20 years of industry expertise, stands as a beacon of reliability and excellence. Our comprehensive sales and after-sales services are unmatched, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. We proudly serve over 3000 satisfied customers across 124 countries.
Q: How can I make a payment? Can I use a credit card?
A: We provide a variety of payment options to cater to your needs, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the method that suits you best.
Q: How long will it take to receive the goods?
A: We ensure prompt delivery! Shipping is arranged within 5-7 working days after payment confirmation. For air shipments, expect delivery in 3-5 days, while sea shipments take between 7-40 days, depending on your location.
Q: How will my order be delivered? Is it safe during shipping?
A: Your order will be securely shipped via sea or international express services such as DHL, FedEx, TNT, and UPS. We also provide insurance for your order, guaranteeing safe and reliable delivery.
Q: How can I get the tracking number for my shipment? How do I contact the carrier?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can easily track your shipment online at any time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer full installation support. Our English-speaking engineers can visit your country for installation and training, or you can visit our factory for free training. We also provide detailed manuals, video tutorials, and online support to ensure you can confidently operate the machine.
Q: What is your Warranty Policy?
A: Our products come with a 1-year warranty. During this period, we replace any faulty electronic parts for free and assist with installation. Post-warranty, we continue to offer free technical support, although replacement parts will be charged. Our commitment to high quality extends beyond the warranty, ensuring lifelong after-sales service. We also supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, alongside other advertising materials.