Guangzhou Baicheng Digital Equipment Co., Ltd. is a distinguished leader in the digital printing industry, strategically located in the scenic Panyu District, Guangzhou City. Benefiting from excellent transportation links and a vibrant environment, our company boasts extensive expertise in digital inkjet printers. Our flagship products include UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as advanced DTF and DTG printers. We have made significant and lasting contributions to the global printing landscape.
To achieve the pinnacle of international standards and redefine the benchmarks of the printing industry, we have assembled a powerhouse team of talent and cutting-edge technology. Our machine's design, a testament to Japanese precision, is complemented by the ingenuity of Korea's foremost research and development team. Utilizing top-tier components from leading domestic board card manufacturers, we are dedicated to delivering the most reliable, vibrant, and state-of-the-art printing equipment. Our commitment is to ensure seamless production stability for our customers. We pledge to provide world-class products, innovative solutions, and exceptional after-sales service. Our production philosophy champions innovation within stability and development through efficiency. We are steadfast in our service philosophy, viewing it as our duty to resolve customer issues. Our corporate development ethos is to lead the printing industry's trends and set new standards.
Moreover, we are relentlessly striving to innovate and develop new products tailored to diverse needs. Our company employs a marble platform and advanced infrared inspection equipment to rigorously control product quality. Embracing the business principle of mutual benefits, we have earned a stellar reputation among our clientele for our professional services, high-quality products, and competitive pricing. We extend a warm invitation to customers, both domestic and international, to collaborate with us for shared success and prosperity.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the industry for nearly 20 years, delivering exceptional sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, boasting a satisfied clientele of over 3000 customers across more than 124 countries.
Q: How to pay? Can I use credit card?
A: We offer multiple secure payment options for your convenience. You can pay via Ali Trade Assurance, credit card through Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will arrange delivery within 5-7 working days. Depending on your location, shipping takes approximately 3 to 5 days by air and 7 to 40 days by sea.
Q: How to receive my order? Is it safe during shipping?
A: We ensure safe and reliable delivery by shipping your order via sea or international express services such as DHL, FedEx, TNT, and UPS. To further guarantee the safety of your goods, we purchase insurance for each shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can easily track your shipment online using your phone or computer, ensuring you're always informed of its status.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our proficient English-speaking engineers can travel to your location for hands-on installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online assistance. With our extensive experience, we ensure you become proficient in operating the machine.
Q: What is Warranty Policy?
A: We offer a 1-year warranty on our products. During this period, we provide free replacement for any faulty electronic parts and assist with their installation. After the warranty period, we continue to offer free technical support, although replacement parts are no longer free. Our commitment to quality means we maintain high production standards at affordable prices. Additionally, we supply a range of spare parts and inks, including Eco Solvent, solvent, UV, pigment, and sublimation inks, as well as other printing materials and advertising-related products. Our lifelong after-sales service ensures your continuous satisfaction.
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