Guangzhou Baicheng Digital Equipment Co., Ltd, established in the picturesque Panyu District of Guangzhou City, benefits from convenient transportation and a scenic environment. Specializing in digital inkjet printers, our company boasts extensive experience within the inkjet printing industry. Our diverse product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our relentless innovation has significantly advanced the global printing landscape.
Aiming to achieve international excellence and set new industry benchmarks, we have integrated top-tier talent and cutting-edge technology. Our machine designs are crafted by an esteemed Japanese design team, while Korea's elite R&D experts spearhead innovation. By partnering with leading domestic board card companies, we are dedicated to producing the most stable and vibrant printing equipment, ensuring uninterrupted and high-quality production for our customers. We are committed to delivering world-class products, premier solutions, and exceptional after-sales service. Our production philosophy emphasizes innovation within stability and growth through efficiency. Our service creed centers on resolving customer issues as our paramount duty. We strive to lead industry trends and establish new standards.
Furthermore, we are devoted to developing new products that cater to diverse needs. Our company utilizes a marble platform and advanced infrared inspection equipment to meticulously monitor and control product quality. Upholding the principle of mutual benefits, we have earned a stellar reputation among customers due to our professional services, premium products, and competitive pricing. We warmly invite customers from around the globe to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. offers a robust network of sales and after-sales services. With nearly two decades of experience, we specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our impressive track record includes over 3000 satisfied customers spanning 124 countries.
Q: How to pay? Can I use credit card?
A: We accept a variety of payment methods for your convenience, including Ali Trade Assurance, credit card via Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we will arrange delivery within 5 to 7 working days. Shipping time varies: by air, it takes about 3 to 5 days; by sea, it ranges from 7 to 40 days depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we will coordinate shipping via sea or international express carriers like DHL, FedEx, TNT, and UPS to ensure the safety of your goods. Additionally, we purchase insurance to further guarantee the security of your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can conveniently track your shipment online anytime using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive support for machine installation. Our English-speaking engineers can travel to your country for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online support to ensure you can operate the machine confidently. Our extensive experience ensures smooth installation and operation.
Q: What is Warranty Policy?
A: Our products come with a 1-year warranty. During this period, if any electronic parts malfunction, we will send replacement parts at no cost and assist with the replacement. After the warranty expires, we continue to offer free technical support, although replacement parts will be charged. We are committed to lifelong after-sales service. We prioritize quality, adhering to high production standards while offering affordable pricing. Additionally, we supply spare parts and various inks (Eco Solvent, Solvent, UV, Pigment, Sublimation) as well as printing materials and related products for the advertising industry.
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