Guangzhou Baicheng Digital Equipment Co., Ltd., established and located in the picturesque Panyu District of Guangzhou City, boasts convenient transportation and a stunning environment. Specializing in digital inkjet printers, our company brings a wealth of experience in the inkjet printing industry to the table. Our premier product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. With our innovative contributions, we have significantly advanced the global printing industry.
To attain international leadership and set new standards in the printing industry, we have integrated a wealth of talent and cutting-edge technology. Our machine designs are crafted by an esteemed Japanese design team, while Korea's top research and development experts ensure unparalleled innovation. We also collaborate with leading domestic board card companies to guarantee the production of the most stable and vibrant printing equipment, ensuring seamless production for our customers. Our commitment is to deliver world-class products, top-tier solutions, and exceptional after-sales service. Corporate Production Philosophy: Innovate with stability and evolve with efficiency. Corporate Service Philosophy: Resolving customer issues is our foremost duty. Corporate Development Philosophy: Lead the printing trend and set new industry standards.
Moreover, we are tirelessly working on new product developments to cater to diverse customer needs. Our company employs a marble platform and infrared inspection equipment to maintain strict quality control. Upholding the principle of mutual benefits, we have earned a sterling reputation among our customers for our professional services, high-quality products, and competitive pricing. We warmly invite customers, both domestic and international, to collaborate with us for shared success and mutual growth.
Q: I am not familiar with your company. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly 20 years of experience in the industry, serving over 3000 satisfied customers across more than 124 countries. Our product range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: What payment methods do you accept? Can I pay with a credit card?
A: We offer multiple payment options for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long will it take to receive my order?
A: Once we receive your deposit or full payment, we will dispatch your order within 5 to 7 working days. The shipping duration varies: by air, it typically takes 3 to 5 days, while by sea, it ranges from 7 to 40 days, depending on the destination country.
Q: How will my order be shipped, and is it safe?
A: We ensure the safe shipment of your order via sea or international express services like DHL, FedEx, TNT, and UPS. We also purchase insurance as an added guarantee for your shipment's safety.
Q: How can I track my shipment and contact the carrier?
A: After your items are shipped, we will provide you with the Bill of Lading or tracking number. You can easily track your shipment online using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer various installation support options. We can send an English-speaking engineer to your location for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online support. We have extensive experience in assisting clients with installations.
Q: What is your warranty policy?
A: We offer a comprehensive 1-year warranty. If any electronic parts malfunction within this period, we will provide free replacement parts and assistance. After the warranty expires, we will continue to offer free technical support, but replacement parts will be charged. We are committed to providing lifelong after-sales service for our printers. While we ensure competitive pricing, our focus remains on delivering high-quality products. We also supply spare parts, Eco Solvent ink, Solvent ink, UV ink, Pigment ink, Sublimation ink, printing materials, and other related products for the advertising field.
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