Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, with nearly two decades of unparalleled industry expertise, stands as a beacon of trust and reliability. Our prestigious portfolio encompasses UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, catering to a diverse clientele of over 3000 satisfied customers across 124 countries. Our commitment to exceptional sales and after-sales services has cemented our reputation as a trusted industry leader.
Q: How to pay? Can I use credit card?
A: We facilitate a seamless payment experience with a variety of methods. You can choose from Ali Trade Assurance, credit card payments via Ali Trade Assurance, bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the payment method that best suits your convenience and enjoy a hassle-free transaction.
Q: How long can I receive the goods?
A: Our delivery process is designed for utmost efficiency! We expedite shipping within 5-7 working days post-payment. For air shipments, expect delivery within 3-5 days. Sea shipments vary by location and typically range from 7 to 40 days. Rest assured, your order is on its way promptly and reliably.
Q: How to receive my order? Is it safe during shipping?
A: Your order's safety is our top priority. We utilize trusted sea and international express delivery services such as DHL, FedEx, TNT, and UPS to ensure secure shipping. Additionally, we provide insurance for your shipment, guaranteeing your order arrives safely and securely.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We immediately provide the Bill of Lading or tracking number once your items are shipped. This information allows you to effortlessly track your shipment online at any time, right from your phone or computer, ensuring you stay updated on the delivery status.
Q: How about the machine installation if I don't know how to install?
A: We ensure a stress-free installation process with comprehensive support. Our skilled English-speaking engineers are available to travel to your country for hands-on installation and training. Alternatively, you're welcome to visit our factory for free, in-depth training. We also supply detailed manuals, video tutorials, and ongoing online support, ensuring you master the operation of your new machine with confidence.
Q: What is Warranty Policy?
A: We stand by the quality of our products with a robust 1-year warranty. During this period, we replace any faulty electronic parts at no cost and provide installation assistance. Beyond the warranty, we continue to deliver free technical support, while replacement parts are available for purchase. Our dedication to quality extends throughout the product's life, ensuring lifelong after-sales service. Additionally, we supply essential spare parts and a variety of inks-including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks-alongside other advertising materials.
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