Guangzhou Baicheng Digital Equipment Co., Ltd., established in the scenic Panyu District of Guangzhou City, takes pride in its convenient transportation and stunning surroundings. As specialists in digital inkjet printers, we boast extensive experience in the inkjet printing industry. Our premier product line includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and both DTF and DTG printers. Our contributions have profoundly impacted the evolution of global printing.
To attain the pinnacle of international standards and set new benchmarks in the printing industry, we have recruited top-tier talent and cutting-edge technology. Our machine aesthetics are crafted by an acclaimed Japanese design team, supported by Korea's foremost research and development experts, and we utilize superior domestic board card companies. Our mission is to produce exceptionally stable and vibrant printing equipment to ensure seamless production for our customers. We pledge to deliver world-class products, top-tier solutions, and superior after-sales service. Our corporate production philosophy emphasizes innovation within stability and growth through efficiency. Our service philosophy is rooted in the duty to resolve any customer issue. Our development philosophy aims to lead printing trends and establish new industry standards.
In addition, we are dedicated to developing new products to meet diverse needs. Our state-of-the-art facilities include marble platforms and infrared inspection equipment to maintain stringent quality control. Upholding a business principle of mutual benefits, we have earned a distinguished reputation among our clientele for our professional services, high-quality products, and competitive prices. We extend a warm invitation to customers both domestic and international to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the industry for nearly 20 years, providing exceptional sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a global clientele spanning over 124 countries and more than 3000 satisfied customers, we are also a Gold Supplier on Alibaba, ensuring our commitment to quality and reliability.
Q: How to pay? Can I use credit card?
A: We offer multiple payment options for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we will process your order within 5 to 7 working days. Shipping takes approximately 3 to 5 days by air, and 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we will coordinate shipping via sea or international express delivery services like DHL, FedEx, TNT, and UPS. Your goods will be safely handled, and we purchase insurance for added security.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can easily track your shipment online, at any time, using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our skilled engineers, fluent in English, can travel to your location for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support. Our extensive experience ensures seamless setup and operation.
Q: What is Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts fail, we will send replacement parts free of charge and assist you with the installation. Even after the warranty expires, we continue to offer free technical support; the only cost will be for replacement parts. We are committed to lifelong after-sales service, ensuring your printer's longevity. Despite the popularity of low-cost products, we prioritize high quality and adhere to stringent production standards while maintaining affordability. Additionally, we supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related products in the advertising field.
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