Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Renowned for our specialization in cutting-edge digital inkjet printers, we leverage extensive industry experience. Our impressive product lineup features state-of-the-art UV flatbed printers, versatile UV roll-to-roll systems, dynamic UV cylinder printers, advanced solvent inkjet printers, eco-friendly solvent inkjet printers, and innovative DTF and DTG printers. Through our groundbreaking innovations, we have made a significant and lasting impact on the global printing industry.
Striving for unparalleled excellence and setting new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines feature designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring exceptional stability and vibrancy in our printing equipment. We are committed to ensuring our customers' production stability. Our mission is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, boasting nearly two decades of unparalleled industry expertise, is a name you can trust. Our commitment to excellence is reflected in our comprehensive sales and after-sales services. We are specialists in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a robust customer base exceeding 3000 clients across 124 countries, our reputation speaks for itself.
Q: How to pay? Can I use credit card?
A: We provide a variety of convenient payment methods for you to choose from, including Ali Trade Assurance, credit card payments through Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the option that best suits your needs.
Q: How long can I receive the goods?
A: We pride ourselves on prompt delivery! Your order will be dispatched within 5-7 working days after payment confirmation. Air shipments typically arrive in 3-5 days, while sea shipments can be expected within 7-40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Rest assured, your order will be shipped safely via sea or trusted international express delivery services like DHL, FedEx, TNT, and UPS. We provide insurance for added security, ensuring your order arrives safely and reliably.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we'll provide you with the Bill of Lading or tracking number. You can easily track your shipment online at any time using your phone or computer, making it simple to stay updated on your order's status.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support to ensure seamless setup of your machine. Our proficient English-speaking engineers can travel to your location for installation and training. Alternatively, you are welcome to visit our factory for complimentary training. We also provide detailed manuals, video tutorials, and online support, empowering you to operate the machine with confidence.
Q: What is Warranty Policy?
A: Our products are backed by a 1-year warranty. Within this period, any faulty electronic parts will be replaced at no cost, and we will assist with installation. After the warranty, we continue to offer free technical support, although replacement parts will be charged. Our dedication to quality ensures lifetime after-sales service. Additionally, we supply spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials.
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