Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, boasts not only convenient transportation but also a stunning environment. As distinguished specialists in digital inkjet printers, we leverage our extensive expertise to lead the industry. Our impressive product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our innovations have made monumental contributions to the advancement of global printing technology.
Striving for international excellence and setting new industry standards, we have amassed a team of highly skilled professionals and cutting-edge technology. The aesthetics of our machines are meticulously crafted by an acclaimed Japanese design team, with R&D spearheaded by Korea's elite. We integrate top-tier domestic board card companies to ensure unparalleled stability and vibrancy in our printing equipment. We guarantee our customers' seamless production through our world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos encompasses: Production Philosophy - Innovate within stability, develop with efficiency. Service Philosophy - Resolving customer issues is our mission. Development Philosophy - Leading the printing trend and setting new benchmarks for the industry.
Moreover, we are dedicated to continuous innovation and the development of new products to cater to diverse needs. Our company is equipped with a state-of-the-art marble platform and infrared inspection equipment to ensure rigorous quality control. Upholding the business principle of mutual benefits, we have garnered a stellar reputation for our professional services, superior products, and competitive pricing. We warmly invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted pillar in the industry for nearly 20 years, renowned for our top-notch sales and after-sales services. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we have built a robust network of over 3000 satisfied clients across 124 countries. As a proud Gold Supplier on Alibaba, our reputation for reliability and excellence is well-established.
Q: How to pay? Can I use a credit card?
A: We provide a plethora of payment options to suit your convenience, including Ali Trade Assurance—where you can use a credit card—bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Delivery is prompt once we receive your deposit or full payment. Expect shipment within 5 to 7 working days. Shipping timeframes vary: 3 to 5 days by air, and 7 to 40 days by sea, contingent on your country of destination.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be shipped securely via sea or renowned international express services such as DHL, FedEx, TNT, and UPS. For added peace of mind, we also procure insurance for your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: The Bill of Lading or a tracking number will be sent to you as soon as your items are dispatched, allowing you to track your shipment in real-time via your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer comprehensive installation support, including dispatching an English-speaking engineer to your location for installation and training. You can also receive free training at our factory. Our detailed installation manuals, videos, and online support ensure a smooth setup, backed by our extensive experience.
Q: What is the Warranty Policy?
A: Our products come with a robust 1-year warranty. Should any electronic parts fail within this period, we will replace them free of charge and assist with installation. Post-warranty, we continue to offer free technical support, though replacement parts are chargeable. Our commitment to lifelong after-sales service is unwavering. We focus on quality production standards at affordable prices and provide spare parts, various inks (Eco Solvent, solvent, UV, pigment, sublimation), and other advertising-related products.
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