Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of vibrant Guangzhou City, is your gateway to cutting-edge digital inkjet printing technology. With seamless transportation links and an inviting environment, we promise a journey into innovation. As specialists in digital inkjet printers, we boast a wealth of expertise in the ever-evolving inkjet printing industry. Our diverse product lineup features state-of-the-art UV flatbed printers, UV roll-to-roll, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and both DTF and DTG printers. Our contributions to global printing development are nothing short of monumental.
To redefine the printing industry's standards and achieve global prominence, we have invested in exceptional talent and cutting-edge technology. Our machines' sleek designs are crafted by a prestigious Japanese design team, while innovation is powered by Korea's elite research and development experts. Backed by the leading domestic board card companies, we strive to deliver the most stable and vibrant printing equipment, ensuring seamless production for our clients. Our commitment extends to providing world-class products and premier solutions, topped with exemplary after-sales service. Our production ethos: Innovate with stability, develop with efficiency. Our service mission: Resolving customer issues is our foremost duty. Our development vision: Lead the printing evolution and set new industry benchmarks.
In our relentless pursuit of excellence, we continuously innovate and develop groundbreaking products to cater to diverse needs. With a marble platform and cutting-edge infrared inspection technology, we rigorously uphold product quality standards. Committed to the principle of mutual benefits, our reputation for professional service, superior products, and competitive pricing is unparalleled. We extend a warm invitation to customers worldwide to join us in forging a path to mutual success and prosperity.
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FAQ
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has sales and after-sales services. We sell UV Printers, Eco Solvent Printers, Solvent Printers and Digital Textile Printers for almost 20 years and have more than 3000 customers all over the world,more than 124 countries. .
Q: How to pay? Can I use credit card?
A: You may use the following methods of payment: Ali Trade Assurance, credit card (through ali Trade Assurance), bank transfer, and Telegraphic Transfer (T/T) payment, Western Union, Money Gram.
Q: How long can I receive the goods?
A: We will arrange the delivery within 5~7 working days after receiving the deposit or full amount. The shipping time takes about 3 to 5 days by air. 7 - 40 days by sea depends on different countries.
Q: How to receive my order? Is it safe during shipping?
A: when you place an order to us, we will arrange shipping by sea or international express delivery like DHL, FedEx, TNT, and UPS. It is very safety for you and your goods. Additionally, we will purchase insurance as a guarantee for your order.
Q: How can i get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will send you the Bill of Lading or tracking number after shipping your items, you can track the goods in every minutes online by your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We can send engineer who can speak English very good to your country to install the machine and give you training so that you can operate the machine well in person, you are also very welcome to visit our factory for training for free, also we have installation manual and video and online service. We have much more experience on this issues.
Q: What is Warranty Policy?
A: We provide 1 year warranty. During the 1 year warranty if electronic parts have problem, our company will send you replacement parts for free and help you to change the parts. When the warranty expired, we will still give you technical support for free. The only difference is the replacement part no longer free. So, we provide lifelong after sales service to you as long as you use our printer. We care about quality a lot, although low cost products are the most popular, we must make sure the high quality and we have very high production standards with affordable price. We also supply spare parts and Eco Solvent ink, solvent ink , UV ink, Pigment ink , Sublimation ink , printing materials and other relative products around advertising field.