Guangzhou Baicheng Digital Equipment Co., Ltd, proudly established in the vibrant Panyu District of Guangzhou City, basks in the beauty and convenience of its surroundings. As a specialist in digital inkjet printers, we boast extensive expertise within the inkjet printing domain. Our exceptional product lineup spans UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as pioneering DTF and DTG printers. With our groundbreaking contributions, we've etched an indelible mark on the global printing landscape.
To ascend to the pinnacle of global industry standards and reshape the printing world, we have assembled a powerhouse of talent and cutting-edge technology. Our machine aesthetics are crafted by a premier Japanese design team, with innovation spearheaded by Korea's elite research and development experts. Utilizing top-tier domestic board card companies, we're dedicated to delivering the most stable and vibrant printing solutions, ensuring seamless production for our clients. Our commitment is to provide world-class products, unparalleled solutions, and exemplary post-sale service. Our production ethos is rooted in forging innovation through stability and driving growth through efficiency. Service-wise, we are unwaveringly dedicated to resolving any customer issues. In development, we aim to steer industry trends and redefine standards.
Moreover, we are fervently committed to unveiling new products tailored to diverse customer needs. Our facilities feature a marble platform and cutting-edge infrared inspection equipment, ensuring rigorous product quality control. Upholding a business ethos of mutual benefits, we have fostered a sterling reputation amongst our clientele, attributed to our professional services, premier products, and competitive pricing. We extend a warm invitation to customers both domestically and internationally to collaborate with us for shared success.
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FAQ
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has sales and after-sales services. We sell UV Printers, Eco Solvent Printers, Solvent Printers and Digital Textile Printers for almost 20 years and have more than 3000 customers all over the world,more than 124 countries. .
Q: How to pay? Can I use credit card?
A: You may use the following methods of payment: Ali Trade Assurance, credit card (through ali Trade Assurance), bank transfer, and Telegraphic Transfer (T/T) payment, Western Union, Money Gram.
Q: How long can I receive the goods?
A: We will arrange the delivery within 5~7 working days after receiving the deposit or full amount. The shipping time takes about 3 to 5 days by air. 7 - 40 days by sea depends on different countries.
Q: How to receive my order? Is it safe during shipping?
A: when you place an order to us, we will arrange shipping by sea or international express delivery like DHL, FedEx, TNT, and UPS. It is very safety for you and your goods. Additionally, we will purchase insurance as a guarantee for your order.
Q: How can i get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will send you the Bill of Lading or tracking number after shipping your items, you can track the goods in every minutes online by your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We can send engineer who can speak English very good to your country to install the machine and give you training so that you can operate the machine well in person, you are also very welcome to visit our factory for training for free, also we have installation manual and video and online service. We have much more experience on this issues.
Q: What is Warranty Policy?
A: We provide 1 year warranty. During the 1 year warranty if electronic parts have problem, our company will send you replacement parts for free and help you to change the parts. When the warranty expired, we will still give you technical support for free. The only difference is the replacement part no longer free. So, we provide lifelong after sales service to you as long as you use our printer. We care about quality a lot, although low cost products are the most popular, we must make sure the high quality and we have very high production standards with affordable price. We also supply spare parts and Eco Solvent ink, solvent ink , UV ink, Pigment ink , Sublimation ink , printing materials and other relative products around advertising field.