Guangzhou Baicheng Digital Equipment Co., Ltd is a premier manufacturer specializing in the research, production, sales, and service of cutting-edge digital printing equipment. Our company proudly introduces the compact yet powerful UV flatbed printer, designed to revolutionize various printing applications, including bags & cases, leather, customized process gifts, electronics, toys, decorative processes, hardware, and plastics with direct printing capabilities across multiple fields. Our contributions to the global printing industry are indispensable, setting new benchmarks and driving innovation. To achieve international excellence and redefine industry standards, we have assembled a team of top-tier talent and integrated advanced technology. Our machine's sleek design is the brainchild of a renowned Japanese design team, supported by Korea's elite R&D experts, and incorporates leading domestic board card technology. This synergy ensures the production of the most stable and vibrant printing solutions, guaranteeing seamless and reliable customer production. At Guangzhou Baicheng, we are committed to delivering world-class products, unparalleled solutions, and exceptional after-sales service. Our production philosophy emphasizes innovation within stability and development through efficiency. Our service philosophy is rooted in the duty to resolve customer challenges. Our development philosophy aims to lead printing trends and establish new industry standards.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been providing exceptional sales and after-sales services for nearly 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving over 3000 satisfied customers across more than 124 countries.
Q: How can I make a payment? Can I use a credit card?
A: We accept a variety of payment methods for your convenience: Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfers (T/T), Western Union, and Money Gram.
Q: How long will it take for me to receive my order?
A: Upon receiving your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping times vary: approximately 3-5 days by air and 7-40 days by sea, depending on your location.
Q: How will my order be shipped and is it safe?
A: We ensure the safe delivery of your order by arranging shipment via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. Additionally, we purchase insurance for your order as an added security measure.
Q: How can I get the shipment tracking number and contact the carrier?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can easily track your shipment online using your phone or computer at any time.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. Our skilled English-speaking engineer can travel to your country for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online support services, leveraging our extensive experience.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts malfunction within this period, we will provide free replacement parts and assist with the installation. After the warranty expires, we continue to offer free technical support; however, replacement parts will incur a cost. We are committed to lifelong after-sales service for as long as you use our printer. Our high production standards ensure top-quality products at affordable prices. Additionally, we supply spare parts and various inks (Eco Solvent, Solvent, UV, Pigment, Sublimation) along with other related advertising materials.
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