Guangzhou Baicheng Digital Equipment Co., Ltd., nestled in the scenic Panyu District of Guangzhou City, stands as a beacon of excellence in the digital inkjet printing industry. Renowned for its prime location offering convenient transportation, our company specializes in a diverse range of advanced digital inkjet printers. With a wealth of experience, we proudly present an impressive array of products including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and cutting-edge DTF and DTG printers. Our contributions have left an indelible mark on the global printing landscape, revolutionizing the industry with innovation and quality.
Striving to attain international acclaim and set new benchmarks in the printing industry, we have invested in top-tier talent and state-of-the-art technology. Our machines' sleek designs are the brainchild of a prestigious Japanese design team, while Korea's foremost R&D experts ensure technological supremacy. Collaborating with leading domestic board card manufacturers, we are dedicated to crafting the most reliable and vibrant printing equipment, ensuring unmatched stability for our customers' production needs. Our commitment is to offer world-class products, unparalleled solutions, and exceptional after-sales service. Corporate Production Philosophy: Innovation through stability, efficiency in development. Corporate Service Philosophy: Resolving customer issues is our paramount duty. Corporate Development Philosophy: Leading the printing trend and setting new industry standards.
Furthermore, we are relentless in our pursuit of innovation, continuously developing new products to cater to diverse market needs. Our stringent quality control measures, including a marble platform and advanced infrared inspection equipment, ensure our products meet the highest standards. By adhering to the principle of mutual benefits, we have earned a stellar reputation for our professional services, high-quality products, and competitive pricing. We warmly invite customers from around the globe to collaborate with us, forging partnerships for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years, offering comprehensive sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a clientele of over 3000 satisfied customers spanning 124 countries, we have built a solid reputation.
Q: How can I make a payment? Can I use a credit card?
A: We offer multiple payment methods for your convenience, including Ali Trade Assurance, credit card payments via Ali Trade Assurance, bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive my order?
A: We expedite order processing and will arrange delivery within 5 to 7 working days upon receiving your deposit or full payment. Shipping times vary: approximately 3 to 5 days by air, and 7 to 40 days by sea, depending on the destination country.
Q: How will my order be delivered? Is shipping safe?
A: For secure and efficient delivery, we offer both sea shipping and international express services through DHL, FedEx, TNT, and UPS. Rest assured, your goods will be safeguarded throughout the shipping process. We also purchase insurance as an additional guarantee for your order.
Q: How can I track my shipment and contact the carrier?
A: Once your shipment is dispatched, we will provide you with the Bill of Lading or tracking number. You can monitor the progress of your shipment in real-time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. Our skilled English-speaking engineers can travel to your location for machine installation and training. Alternatively, you're welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support. Our extensive experience ensures a smooth setup process.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts fail within this period, we will send replacement parts free of charge and assist you with the installation. After the warranty expires, we continue to offer free technical support, although replacement parts will be chargeable. We are committed to lifelong after-sales service. Our stringent quality standards ensure you receive high-quality products at affordable prices. Additionally, we supply spare parts and various inks including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with printing materials and other related products for the advertising industry.
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