Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd is a well-established enterprise with nearly two decades of experience in the industry. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a robust customer base spanning over 124 countries and a loyal following of more than 3000 clients globally, your trust is well-placed in us.
Q: How to pay? Can I use a credit card?
A: We offer multiple convenient payment methods to ensure a smooth transaction for you. You can choose from Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: We prioritize timely delivery and will dispatch your order within 5-7 working days upon receiving your deposit or full payment. Depending on the shipping method, you can expect to receive your goods within 3-5 days by air or 7-40 days by sea, depending on your country's location.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we ensure secure shipping via sea or trusted international express delivery services like DHL, FedEx, TNT, and UPS. Your order's safety is our top priority, and we also purchase insurance as an additional safeguard for your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will promptly provide you with the Bill of Lading or tracking number once your items have been shipped. You can easily track your shipment online at any time, using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive support for machine installation. Our expert engineers, proficient in English, can travel to your country to install the machine and provide hands-on training, ensuring you are well-versed in operating it. Alternatively, you are welcome to visit our factory for free training. We also offer detailed installation manuals, video guides, and online support to assist you.
Q: What is the Warranty Policy?
A: We stand by the quality of our products with a 1-year warranty. If any electronic parts malfunction during this period, we will replace them free of charge and assist with the installation. After the warranty period, we continue to offer free technical support, though replacement parts will be at cost. Our commitment to quality and customer satisfaction extends to lifelong after-sales service. We also provide spare parts, Eco Solvent ink, solvent ink, UV ink, Pigment ink, Sublimation ink, and various printing materials to support your advertising needs.
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