Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the digital printing industry for nearly 20 years. We offer comprehensive sales and after-sales services, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a clientele spanning over 124 countries and boasting more than 3000 satisfied customers globally, we pride ourselves on being a Gold Supplier on 'Make in China'.
Q: How to pay? Can I use credit card?
A: You may use multiple payment methods, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: We will arrange delivery within 5-7 working days upon receipt of the deposit or full payment. The shipping time varies: about 3-5 days by air and between 7-40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we will arrange shipping via sea or international express carriers such as DHL, FedEx, TNT, and UPS. Your shipment is secure, and we will purchase insurance to provide an extra layer of protection for your order.
Q: How can I get the tracking number of the shipment? How to contact the carrier (express delivery company)?
A: After shipping your items, we will send you the Bill of Lading or tracking number. You can track your goods online in real-time via your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer several options for installation assistance. Our English-speaking engineer can travel to your country to install the machine and provide training. Alternatively, you are welcome to visit our factory for free training. We also offer installation manuals, videos, and online support. We have extensive experience in helping customers with installation.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts malfunction within this period, we will provide replacement parts for free and assist with the installation. Even after the warranty expires, we continue to offer free technical support. While replacement parts will no longer be free post-warranty, we ensure lifelong after-sales service for as long as you use our printer. Our commitment to quality ensures that our printers, though affordable, meet high production standards. We also supply spare parts and various inks, including Eco Solvent ink, Solvent ink, UV ink, Pigment ink, Sublimation ink, and other printing materials related to the advertising field.
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