Guangzhou Baicheng Digital Equipment Co., Ltd., established in the picturesque Panyu District of Guangzhou City, is renowned for its seamless blend of easy access and stunning surroundings. As specialists in digital inkjet printers, we boast extensive expertise within the inkjet printing industry. Our prominent product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made an indelible mark on the global printing industry's evolution.
Aiming to achieve international excellence and set new benchmarks in the printing industry, we have integrated a wealth of talent and cutting-edge technology. Our machines' aesthetics are crafted by a distinguished Japanese design team, while Korea's premier R&D specialists drive our innovation. Partnering with leading domestic board card companies, we are dedicated to manufacturing the most reliable and vibrant printing equipment. We ensure our customers' uninterrupted production with our world-class products, top-tier solutions, and exceptional after-sales service. Our production philosophy centers on innovation through stability and growth through efficiency. Our service philosophy emphasizes our unwavering commitment to resolving customer issues. Our development philosophy focuses on steering the printing trend and establishing new industry standards.
Moreover, we are relentlessly pursuing the development of new products to cater to diverse needs. Our company uses a marble platform and infrared inspection equipment to rigorously maintain product quality. Upholding the principle of mutual benefits, we have earned a stellar reputation among our clientele for our professional services, high-quality products, and competitive prices. We warmly invite customers, both domestic and international, to collaborate with us for shared success and growth.
Q: I'm not familiar with your company. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly 20 years of expertise in the sale and after-sales service of UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With over 3,000 satisfied customers spanning 124 countries, we have established a robust global presence.
Q: What payment methods do you accept? Can I pay by credit card?
A: We offer a variety of payment options to suit your convenience, including Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How soon can I expect to receive my order?
A: We strive to dispatch your order within 5-7 working days upon receiving the deposit or full payment. Delivery typically takes 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: What measures ensure the safety of my order during shipping?
A: Once your order is placed, we arrange secure shipping via sea or international express couriers like DHL, FedEx, TNT, and UPS. To further safeguard your shipment, we also purchase insurance, providing an extra layer of assurance for your order.
Q: How can I track my shipment, and how do I contact the carrier?
A: After your items are shipped, we'll provide you with the Bill of Lading or tracking number. You can easily track your shipment in real-time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. We can dispatch an English-speaking engineer to your location to install the machine and provide thorough training. Alternatively, you are welcome to visit our factory for free training. Additionally, we provide detailed installation manuals, videos, and online support to guide you through the process.
Q: What is your warranty policy?
A: We offer a robust 1-year warranty. During this period, if any electronic parts malfunction, we will send replacement parts free of charge and assist in the installation. After the warranty period, we continue to provide free technical support, although replacement parts will be charged. We prioritize quality, ensuring our products meet high standards at an affordable price. We also supply spare parts, various inks (Eco Solvent, solvent, UV, pigment, sublimation), printing materials, and other related products for the advertising industry.
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