Guangzhou Baicheng Digital Equipment Co., Ltd. is a distinguished manufacturer specializing in the research, production, sales, and service of cutting-edge digital printing equipment. Our innovative small-size UV flatbed printer is designed to cater to an array of applications including bags & cases printing, leather printing, custom gift processing, electronics products printing, toy printing, decorative process printing, and direct printing on hardware and plastic. This versatile machine has significantly advanced global printing standards. To achieve international excellence and set new industry benchmarks, we have assembled a team of top talents and integrated advanced technologies. The printer's sleek design is a masterpiece from a renowned Japanese design team, while Korea's top R&D experts contribute to its cutting-edge functionality. Utilizing leading domestic board card technology, we are committed to delivering the most stable and vibrant printing solutions, ensuring seamless and reliable production for our clients. Our mission is to offer world-class products, premier solutions, and exceptional after-sales service. Corporate Production Philosophy: Innovate with stability and grow with efficiency. Corporate Service Philosophy: Resolving customer issues is our foremost duty. Corporate Development Philosophy: Lead the printing industry trends and establish new standards.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a beacon of trust and quality in the industry for nearly 20 years. We offer extensive sales and after-sales services, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a remarkable global presence in over 124 countries and more than 3000 satisfied clients, we are also a Gold Supplier on Alibaba, underscoring our unwavering commitment to excellence and customer satisfaction.
Q: How to pay? Can I use a credit card?
A: We provide a variety of payment methods for your convenience, including Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T) payment, Western Union, and Money Gram. Each option is designed to ensure a seamless and secure transaction process.
Q: How long can I receive the goods?
A: Once your payment is confirmed, we will expedite the delivery within 5-7 working days. Shipping time varies by method and location: approximately 3-5 days by air and 7-40 days by sea. We aim to ensure timely and efficient delivery to meet your expectations.
Q: How to receive my order? Is it safe during shipping?
A: We handle shipping through sea freight or reputable international express couriers such as DHL, FedEx, TNT, and UPS. To ensure the utmost safety of your goods, we include insurance that guarantees the security of your order throughout its journey.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping, we will provide you with the Bill of Lading or the tracking number. You can monitor the shipment in real-time through your phone or computer, ensuring you're informed at every stage of the delivery process.
Q: How about the machine installation if I don't know how to install?
A: We offer full installation support. An English-speaking engineer can be dispatched to your location for on-site installation and training. Alternatively, you can visit our factory for complimentary training. We also provide comprehensive installation manuals, instructional videos, and online support to ensure you can operate the machine efficiently.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty on our products. If any electronic parts malfunction within this period, we will send you replacement parts free of charge and guide you through the replacement process. After the warranty period, we continue to provide free technical support. While replacement parts will no longer be free, our lifelong after-sales service ensures continuous support. We prioritize high production standards over low cost, maintaining affordability. We also supply spare parts, various types of ink (Eco Solvent, Solvent, UV, Pigment, Sublimation), and other related advertising materials.
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