Guangzhou Baicheng Digital Equipment Co., Ltd. was established in the picturesque Panyu District of Guangzhou City, renowned for its convenient transportation and captivating environment. Specializing in digital inkjet printers, our company boasts extensive expertise in the inkjet printing industry. Our premier product line includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. With a steadfast commitment, we have made significant contributions to the advancement of global printing technologies.
To ascend to the pinnacle of international standards and set new industry benchmarks, we have integrated top-tier talent and cutting-edge technology. Our machine designs are crafted by a prestigious Japanese design team, with research and development spearheaded by Korea's finest experts. Utilizing leading domestic board card companies, we are dedicated to producing the most stable and vibrant printing equipment, ensuring seamless production for our customers. We pledge to deliver world-class products, premier solutions, and exceptional after-sales service. Our corporate production philosophy is grounded in innovation and efficiency. Our service philosophy prioritizes resolving customer issues, while our development philosophy aims to guide industry trends and establish new standards.
Furthermore, we are vigorously developing new products to cater to diverse requirements. Our company employs a marble platform and infrared inspection equipment to meticulously control product quality. Upholding the business principle of mutual benefits, we have earned a stellar reputation among our clientele through professional services, superior products, and competitive pricing. We warmly invite both domestic and international customers to collaborate with us for shared success.
Q: I'm not familiar with your company. How can I trust you?
A: At Guangzhou Baicheng Digital Equipment Co., Ltd, we pride ourselves on nearly two decades of excellence in sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving customers across 124 countries with a loyal base of over 3000 clients.
Q: What are the payment options? Can I use a credit card?
A: We offer a multitude of convenient payment methods: Ali Trade Assurance, credit card payments via Ali Trade Assurance, bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How soon can I expect to receive my order?
A: Once your deposit or full payment is received, we arrange delivery within 5 to 7 working days. Shipping takes 3 to 5 days by air and 7 to 40 days by sea, depending on your location.
Q: What is the process of receiving my order? Is shipping safe?
A: Upon placing your order, we organize shipping via sea or international express services such as DHL, FedEx, TNT, and UPS. We handle your goods with the utmost care and purchase insurance for added security.
Q: How can I obtain the tracking number for my shipment? How do I contact the carrier?
A: After shipping your items, we provide you with the Bill of Lading or a tracking number. You can then track your shipment online in real-time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. Our skilled English-speaking engineers can travel to your country for machine installation and training. Alternatively, you can visit our factory for free training. We also provide detailed installation manuals, videos, and online support to ensure efficient machine operation.
Q: What is your Warranty Policy?
A: We provide a 1-year warranty on our products. If any electronic parts fail within this period, we will supply replacement parts at no charge and assist with their installation. Post-warranty, we continue to offer free technical support, though replacement parts will be at cost. Our commitment to quality is unwavering, and we adhere to high production standards while keeping prices affordable. Additionally, we offer spare parts and a variety of inks including Eco Solvent, solvent, UV, pigment, and sublimation inks, alongside other advertising-related products.
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