Guangzhou Baicheng Digital Equipment Co., Ltd. stands at the forefront of innovation as a prominent manufacturer dedicated to pioneering research, precision production, dynamic sales, and unparalleled service in the digital printing arena. Our flagship creation, the compact UV flatbed printer, redefines the art of printing across a diverse spectrum of uses, ranging from stylish bags & cases to luxurious leather goods, personalized gifts, state-of-the-art electronics, playful toys, exquisite decorative items, robust hardware, and versatile plastics. This multi-faceted printer is making a profound impact on the global printing landscape. With a vision of achieving international prominence and setting groundbreaking industry standards, we have meticulously handpicked a team of elite talents and embraced cutting-edge technological advancements. Our printer, conceived by a prestigious Japanese design team and developed in collaboration with Korea's foremost R&D specialists, harnesses the power of leading domestic board card companies. It stands as a paragon of stability and vivid color brilliance, delivering steadfast support for our esteemed clients' production endeavors. We are unwaveringly committed to providing products of world-class caliber, innovative solutions, and superior after-sales service. Our production ethos focuses on fostering innovation through unwavering stability, while our growth strategy champions efficiency. Our customer service philosophy is rooted in viewing the resolution of customer challenges as a core responsibility. Our development mission strives to set new trends in printing and to establish pioneering industry benchmarks, reflecting our dedication to excellence.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years, offering unparalleled sales and after-sales services. Our extensive portfolio includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. We proudly serve over 3000 customers in more than 124 countries worldwide.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods to suit your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will arrange delivery within 5 to 7 working days. The shipping duration varies: around 3 to 5 days by air and 7 to 40 days by sea, depending on your country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we coordinate shipping via sea or international express services like DHL, FedEx, TNT, and UPS. Your goods are handled with the utmost care and safety. Additionally, we purchase insurance to guarantee the security of your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or tracking number once your items are shipped. You can monitor your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your country for on-site installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine efficiently.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty on our machines. During this period, any electronic parts that malfunction will be replaced free of charge. Even after the warranty expires, we continue to offer free technical support, though replacement parts will be billed. Our lifelong after-sales service ensures that you will always have the support you need. We prioritize quality, adhering to high production standards while maintaining affordable prices. Additionally, we supply spare parts and a variety of inks, such as Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other related products for the advertising industry.
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