Guangzhou Baicheng Digital Equipment Co., Ltd., established in the vibrant Panyu District of Guangzhou City, boasts not only a prime location but also a beautiful environment. Specializing in digital inkjet printers, we bring to the table a wealth of experience in the inkjet printing industry. Our extensive product range includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as state-of-the-art DTF and DTG printers. We have made significant contributions to the advancement of global printing technology.
To reach the pinnacle of international standards and set new benchmarks in the printing industry, we have infused our company with top talents and cutting-edge technology. Our machine designs are crafted by an elite Japanese design team, while our top-tier research and development are led by experts from Korea. We also collaborate with leading domestic board card companies to ensure our equipment is the most stable and vibrant in the market. Our mission is to guarantee the stable production of our customers. We are dedicated to offering world-class products, exceptional solutions, and unparalleled after-sales service. Our corporate philosophies are as follows: Production Philosophy: Innovation in stability and development in efficiency. Service Philosophy: Solving customer problems is our paramount duty. Development Philosophy: Leading the printing trend and setting new industry standards.
Moreover, we are relentless in our efforts to innovate and develop new products to cater to diverse needs. Our company utilizes marble platforms and infrared inspection equipment to ensure stringent quality control. Adhering to the principle of mutual benefits, we have earned a stellar reputation among our clients for our professional services, high-quality products, and competitive pricing. We warmly welcome customers from both domestic and international markets to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: At Guangzhou Baicheng Digital Equipment Co., Ltd., we have been at the forefront of the digital printing industry for nearly 20 years, offering unparalleled sales and after-sales services. With a broad spectrum of offerings including UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we have served over 3000 satisfied customers across more than 124 countries.
Q: How to pay? Can I use credit card?
A: We offer versatile and secure payment options to suit your convenience. You can complete your purchase via Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, or Money Gram.
Q: How long can I receive the goods?
A: Your order will be dispatched within 5-7 working days after the payment is confirmed. Delivery time varies: approximately 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once your order is placed, we arrange secure shipping via sea or international express delivery services like DHL, FedEx, TNT, and UPS. Your goods will be insured for added protection, ensuring a seamless and safe delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipment, we will provide you with the Bill of Lading or a tracking number. You can conveniently monitor your goods in real-time online through your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We ensure a smooth installation process by offering various support options. An English-speaking engineer can visit your location for installation and training. Alternatively, you are welcome to our factory for free, comprehensive training. We also provide detailed installation manuals, videos, and online support to ensure you can operate the machine confidently.
Q: What is Warranty Policy?
A: Our products come with a 1-year warranty. During this period, we will replace any faulty electronic parts at no cost and assist you with the installation. Even after the warranty expires, we continue to offer free technical support-only replacement parts will incur a cost. We are committed to lifelong customer service, maintaining high-quality production standards at affordable prices. Additionally, we supply a range of spare parts, Eco Solvent Ink, Solvent Ink, UV Ink, Pigment Ink, Sublimation Ink, and various printing materials to support all your advertising needs.
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