Guangzhou Baicheng Digital Equipment Co., Ltd., nestled in the picturesque and easily accessible Panyu District of Guangzhou City, is a beacon of excellence in the digital inkjet printing industry. With a wealth of experience, we specialize in state-of-the-art digital inkjet printers. Our product lineup boasts an impressive array of UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. Our contributions have left an indelible mark on the global printing landscape.
To achieve international excellence and set new benchmarks in the printing industry, we have invested heavily in top-tier talent and cutting-edge technology. Our machine designs are the brainchild of a renowned Japanese design team, supported by Korea's elite R&D experts, and constructed with industry-leading board cards from domestic manufacturers. This commitment ensures the production of the most stable and vibrant printing equipment, guaranteeing our customers seamless production. We pledge to deliver world-class products, unparalleled solutions, and exceptional after-sales service. Our corporate philosophies are: Production - Innovation in stability, Development - Efficiency in progress, Service - Resolving every customer issue, and Development - Leading industry trends and setting new standards.
We are steadfast in our efforts to innovate and develop new products to cater to diverse customer needs. Equipped with a marble platform and infrared inspection technology, we rigorously control product quality. Upholding the principle of mutual benefits, we have earned a stellar reputation among our clientele for our professional services, top-notch products, and competitive pricing. We warmly invite both domestic and international customers to join us in forging pathways to mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly two decades of experience in the sales and after-sales service of UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: We offer various payment methods to suit your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Upon receiving the deposit or full payment, we swiftly arrange delivery within 5 to 7 working days. Depending on your location, shipping time ranges from approximately 3 to 5 days by air and 7 to 40 days by sea.
Q: How to receive my order? Is it safe during shipping?
A: We ensure your order's safe arrival by coordinating shipments via sea or reputable international express couriers like DHL, FedEx, TNT, and UPS. To further safeguard your purchase, we procure insurance for all orders.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Post-shipment, we provide you with the Bill of Lading or tracking number. You can easily monitor your shipment's progress online in real-time, using either your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our proficient English-speaking engineers can travel to your location for on-site installation and training. Alternatively, you are welcome to visit our factory for complimentary training. Additionally, we provide detailed installation manuals, video tutorials, and online assistance.
Q: What is Warranty Policy?
A: Enjoy peace of mind with our 1-year warranty. Should any electronic parts malfunction within this period, we will promptly supply replacement parts at no cost and guide you through the process. Post-warranty, we continue to offer free technical support, though replacement parts would be chargeable. Our commitment to quality is unwavering, ensuring you receive top-tier products at affordable prices. We also supply a range of auxiliary products including spare parts and various inks (Eco Solvent, Solvent, UV, Pigment, Sublimation), as well as other printing materials relevant to the advertising industry.
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