Experience the precision of our trolley ink stack with automatic lifting capabilities, ensuring optimal protection for the print head. Utilizing a siphon ink supply method, it guarantees seamless ink flow, delivering consistent, uninterrupted printing.
Our high-quality rubber rollers are designed to prevent static electricity, eliminating ink flight issues. This ensures precise print sizes, consistent paper alignment over prolonged usage, and smooth, swift feeding without paper warping.
Guangzhou Baicheng Digital Equipment Co., Ltd, established in the picturesque Panyu District of Guangzhou City, boasts convenient transportation and an enchanting environment. A pioneer in the digital inkjet printing arena, we possess a wealth of industry expertise. Our flagship products encompass UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, along with DTF and DTG printers, making an indelible mark on the global printing landscape.
To attain international excellence and redefine industry standards, we have assembled a cadre of top-tier talents and cutting-edge technology. Our machine designs, crafted by an esteemed Japanese team, coupled with R&D excellence from Korea, leverage top-notch domestic board card companies to produce the most stable, vibrant printing equipment, ensuring seamless customer production. We are dedicated to delivering world-class products, unparalleled solutions, and exceptional after-sales services. Our corporate production philosophy emphasizes innovation driven by stability and efficiency. Our service philosophy underscores our commitment to resolving customer issues with utmost duty. Our development philosophy pivots on guiding printing trends and setting new industry benchmarks.
In our relentless pursuit of innovation, we are dedicated to developing new products that cater to diverse needs. Our state-of-the-art marble platform and infrared inspection equipment ensure stringent quality control. Upholding the business principle of mutual benefits, we have earned a sterling reputation for our professional services, superior products, and competitive pricing. We extend a warm welcome to customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a stalwart in the industry for nearly two decades, offering unparalleled sales and after-sales services. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, our esteemed client base spans over 124 countries with more than 3000 satisfied customers globally.
Q: How can I make a payment? Can I use a credit card?
A: We offer versatile payment options for your convenience, including Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long will it take for me to receive my order?
A: Once we receive your deposit or full payment, we will expedite delivery within 5 to 7 working days. Air shipping typically takes 3 to 5 days, while sea shipping ranges from 7 to 40 days depending on the destination.
Q: How will my order be delivered, and is it safe during shipping?
A: Upon order confirmation, we will arrange shipment by sea or trusted international express services such as DHL, FedEx, TNT, and UPS. Rest assured, your goods will be handled with utmost care and insured for added security.
Q: How will I receive the tracking number for my shipment? How do I contact the carrier?
A: After dispatching your order, we will promptly send you the Bill of Lading or tracking number. This allows you to monitor the shipment in real-time via your phone or computer, ensuring you're always in the know.
Q: What if I don't know how to install the machine?
A: We provide comprehensive installation support. Our skilled engineers, fluent in English, can visit your location to set up the machine and provide thorough training. Alternatively, we welcome you to our factory for free hands-on training. Additionally, we supply detailed installation manuals, videos, and online support to ensure seamless operation.
Q: What is your warranty policy?
A: We offer a 1-year warranty covering electronic parts. If any issues arise within this period, we will provide replacement parts at no cost and guide you through the replacement process. Post-warranty, we continue to offer free technical support, with replacement parts available for purchase. Our lifelong after-sales service ensures that as long as you use our printer, we are here to support you. While we aim for affordability, we never compromise on quality, adhering to stringent production standards. Additionally, we supply spare parts and a wide range of inks (Eco Solvent, solvent, UV, pigment, sublimation) and other printing materials for the advertising field.
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