Guangzhou Baicheng Digital Equipment Co., Ltd., established in the picturesque Panyu District of Guangzhou City, boasts a prime location with easy access and a splendid environment. As a pioneer specializing in digital inkjet printers, we bring to the table a wealth of experience in the inkjet printing industry. Our diverse portfolio includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF and DTG printers. Our contributions have left an indelible mark on the global printing industry.
Striving to set new benchmarks in the printing industry and achieve international excellence, we have recruited top-tier talent and cutting-edge technology. Our machine designs are the brainchild of a renowned Japanese design team, and our R&D efforts are led by Korea's finest experts. We collaborate with leading domestic board card companies to deliver the most stable and vibrant printing equipment, ensuring seamless production for our customers. At Guangzhou Baicheng, we pledge to provide world-class products, unparalleled solutions, and exceptional after-sales service. Our corporate tenets include: Innovation grounded in stability and development driven by efficiency. Service Philosophy: Resolving customer issues is our utmost priority. Development Philosophy: Leading the printing trends and setting new industry standards.
Moreover, we are dedicated to innovating new products to cater to diverse needs. Our state-of-the-art facilities, including a marble platform and infrared inspection equipment, ensure stringent quality control. Upholding the principle of mutual benefits, we have earned a stellar reputation for our professional services, superior products, and competitive pricing. We extend a warm invitation to customers both domestically and internationally to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd is a trusted name with nearly 20 years in the industry. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving over 3000 customers across 124+ countries.
Q: How to pay? Can I use credit card?
A: We offer diverse payment options for your convenience, including Ali Trade Assurance, credit card via Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Your order will be dispatched within 5-7 working days upon receipt of deposit or full payment. Shipping takes approximately 3-5 days by air, and 7-40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: We ensure the utmost safety for your order with reliable shipping via sea or international express delivery companies like DHL, FedEx, TNT, and UPS. Additionally, we purchase insurance to guarantee your order's protection.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After your items are shipped, we will provide you with the Bill of Lading or tracking number. You can track your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your location for installation and training. Alternatively, you can visit our factory for free training. We also provide detailed installation manuals, tutorial videos, and online support for your convenience.
Q: What is Warranty Policy?
A: Our products come with a 1-year warranty. If any electronic parts fail within this period, we will send replacement parts free of charge and assist with the repairs. After the warranty, we continue to offer free technical support, though replacement parts will be charged. We are committed to providing lifelong after-sales service. Despite popular low-cost options, we prioritize high quality and maintain stringent production standards at an affordable price. Additionally, we supply spare parts, along with various inks and printing materials related to the advertising field.
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