Guangzhou Baicheng Digital Equipment Co., Ltd. is a distinguished manufacturer specializing in the research, production, sales, and service of cutting-edge digital printing equipment. Our innovative small-size UV flatbed printer is designed to cater to an array of applications including bags & cases printing, leather printing, custom gift processing, electronics products printing, toy printing, decorative process printing, and direct printing on hardware and plastic. This versatile machine has significantly advanced global printing standards. To achieve international excellence and set new industry benchmarks, we have assembled a team of top talents and integrated advanced technologies. The printer's sleek design is a masterpiece from a renowned Japanese design team, while Korea's top R&D experts contribute to its cutting-edge functionality. Utilizing leading domestic board card technology, we are committed to delivering the most stable and vibrant printing solutions, ensuring seamless and reliable production for our clients. Our mission is to offer world-class products, premier solutions, and exceptional after-sales service. Corporate Production Philosophy: Innovate with stability and grow with efficiency. Corporate Service Philosophy: Resolving customer issues is our foremost duty. Corporate Development Philosophy: Lead the printing industry trends and establish new standards.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has established itself as a pillar of trust and reliability in the digital printing industry for nearly 20 years. We excel in offering comprehensive sales and after-sales services, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our global footprint spans 124 countries, supported by over 3000 satisfied clients. As a Gold Supplier we reflect our unwavering commitment to quality and exceptional customer satisfaction.
Q: How to pay? Can I use a credit card?
A: To ensure your convenience, we provide a variety of payment methods, including Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T) payment, Western Union, and Money Gram. Each option guarantees a seamless and secure transaction process, tailored to meet your needs.
Q: How long can I receive the goods?
A: Upon confirming your payment, we expedite the delivery within 5-7 working days. The shipping duration varies: approximately 3-5 days by air and 7-40 days by sea, contingent on your location. Our goal is to ensure timely and efficient delivery, every time.
Q: How to receive my order? Is it safe during shipping?
A: When you place an order with us, rest assured that we handle shipping through sea freight or renowned international express couriers such as DHL, FedEx, TNT, and UPS. We prioritize the safety of your goods by including insurance, ensuring the security of your order throughout its journey.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: As soon as we ship your items, we provide you with the Bill of Lading or tracking number. This allows you to monitor your shipment in real-time via your phone or computer, keeping you informed at every stage of the delivery process.
Q: How about the machine installation if I don't know how to install?
A: We offer extensive installation support to ensure your ease of use. An English-speaking engineer can be dispatched to your location for on-site installation and training. Alternatively, you can visit our factory for free training. We also supply detailed installation manuals, instructional videos, and online support to help you operate the machine with confidence.
Q: What is your Warranty Policy?
A: Our products come with a robust 1-year warranty. During this period, if any electronic parts malfunction, we will send replacement parts at no cost and guide you through the replacement process. Beyond the warranty, we continue to offer free technical support. While replacement parts are no longer free, we uphold our commitment to lifelong after-sales service. We prioritize quality over low cost, maintaining high production standards while keeping prices affordable. Additionally, we supply spare parts and various types of ink (Eco Solvent, Solvent, UV, Pigment, Sublimation) along with other related advertising materials.
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