Nestled in the vibrant Panyu District of Guangzhou City, Guangzhou Baicheng Digital Equipment Co., Ltd. stands as a beacon of excellence in the digital printing industry. Our strategic location offers seamless connectivity and a picturesque setting, ideal for fostering innovation and growth. As specialists in digital inkjet printers, our expertise is unmatched, with a rich legacy in the inkjet printing realm. Our product suite boasts an impressive array of advanced machinery, including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as cutting-edge DTF and DTG printers. These innovations have left an indelible mark on the global printing landscape.
To set new benchmarks in the printing industry and achieve an international stature, we have assembled a powerhouse of brilliant minds and cutting-edge technology. Our machines' aesthetics are crafted by a renowned Japanese design team, while Korea's elite research and development experts propel our innovations forward. We utilize top-tier domestic board card companies to ensure our printing equipment is not only stable but also vibrant and full of life. Our commitment is to be the steadfast guardian of our clients' production stability. We pledge to deliver world-class products, unparalleled solutions, and exemplary after-sales service. We hold dear to our production philosophy of 'Innovation in Stability and Development in Efficiency.' Our service philosophy centers around prioritizing customer issues, while our development outlook is focused on steering printing trends and redefining industry standards.
Our relentless pursuit of innovation drives us to continually develop new products tailored to diverse needs. With a state-of-the-art marble platform and infrared inspection equipment, we maintain uncompromising quality standards. Our business ethos hinges on mutual benefit, fostering a sterling reputation among our clientele due to our professional services, superior products, and competitive pricing. We warmly extend an invitation to customers both domestically and internationally to collaborate with us for shared prosperity.
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FAQ
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has sales and after-sales services. We sell UV Printers, Eco Solvent Printers, Solvent Printers and Digital Textile Printers for almost 20 years and have more than 3000 customers all over the world,more than 124 countries. .
Q: How to pay? Can I use credit card?
A: You may use the following methods of payment: Ali Trade Assurance, credit card (through ali Trade Assurance), bank transfer, and Telegraphic Transfer (T/T) payment, Western Union, Money Gram.
Q: How long can I receive the goods?
A: We will arrange the delivery within 5~7 working days after receiving the deposit or full amount. The shipping time takes about 3 to 5 days by air. 7 - 40 days by sea depends on different countries.
Q: How to receive my order? Is it safe during shipping?
A: when you place an order to us, we will arrange shipping by sea or international express delivery like DHL, FedEx, TNT, and UPS. It is very safety for you and your goods. Additionally, we will purchase insurance as a guarantee for your order.
Q: How can i get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will send you the Bill of Lading or tracking number after shipping your items, you can track the goods in every minutes online by your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We can send engineer who can speak English very good to your country to install the machine and give you training so that you can operate the machine well in person, you are also very welcome to visit our factory for training for free, also we have installation manual and video and online service. We have much more experience on this issues.
Q: What is Warranty Policy?
A: We provide 1 year warranty. During the 1 year warranty if electronic parts have problem, our company will send you replacement parts for free and help you to change the parts. When the warranty expired, we will still give you technical support for free. The only difference is the replacement part no longer free. So, we provide lifelong after sales service to you as long as you use our printer. We care about quality a lot, although low cost products are the most popular, we must make sure the high quality and we have very high production standards with affordable price. We also supply spare parts and Eco Solvent ink, solvent ink , UV ink, Pigment ink , Sublimation ink , printing materials and other relative products around advertising field.
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