Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd., with nearly two decades of unparalleled industry expertise, offers premium sales and after-sales services. Our specialization spans across UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Proudly serving over 3000 satisfied customers in 124 countries, our reputation speaks volumes.
Q: How to pay? Can I use credit card?
A: We provide a variety of secure payment methods including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the method that best suits your convenience.
Q: How long can I receive the goods?
A: Your delivery will be expedited swiftly! We arrange shipping within 5 to 7 working days after payment confirmation. Air shipments typically arrive in 3-5 days, while sea shipments can take between 7 to 40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Rest assured, your order will be securely shipped via sea or through international express delivery services such as DHL, FedEx, TNT, and UPS. We provide insurance for all orders, guaranteeing a safe and reliable delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are dispatched, we supply the Bill of Lading or tracking number. You can easily track your shipment online at any moment using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We provide extensive installation support to ease your concerns. Our English-speaking engineers can travel to your country for installation and training. Alternatively, you can visit our factory for complimentary training. Additionally, we offer detailed manuals, video tutorials, and online support to ensure seamless operation.
Q: What is Warranty Policy?
A: Our products feature a comprehensive 1-year warranty. During this period, we replace any faulty electronic parts at no cost and assist with installation. Even beyond the warranty, we continue to offer free technical support, though replacement parts will incur charges. Our relentless commitment to quality ensures lifelong after-sales service. We also provide spare parts and a wide range of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, alongside other advertising materials.
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