Guangzhou Baicheng Digital Equipment Co., Ltd., established in Panyu District, Guangzhou City, is renowned for its strategic location, offering convenient transportation and a picturesque environment. As a specialist in digital inkjet printers, we bring a wealth of experience to the inkjet printing industry. Our diverse product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and both DTF and DTG printers. Our contributions have significantly advanced global printing technology.
Aiming to attain international leadership and set new benchmarks within the printing industry, we have recruited top-tier talent and integrated cutting-edge technology. Our machines boast designs from a prestigious Japanese team, R&D efforts driven by Korea's finest experts, and high-quality components from leading domestic suppliers, all ensuring the creation of the most stable and vibrant printing equipment. Committed to dependable customer production, we offer world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos encompasses: Innovation through stability, development through efficiency, dedication to solving customer challenges, and spearheading industry trends to establish new standards.
Moreover, we are diligently innovating to develop new products that cater to diverse demands. Our state-of-the-art facilities include marble platforms and infrared inspection equipment, ensuring rigorous quality control. Committed to mutual benefit, we have earned a stellar reputation among our clientele for our professional service, superior products, and competitive pricing. We cordially invite customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been offering exceptional sales and after-sales services for nearly 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: You can choose from a variety of payment methods including: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Flexibility and security are our priorities.
Q: How long can I receive the goods?
A: We ensure swift and efficient delivery. Your order will be dispatched within 5-7 working days after the deposit or full payment is received. Shipping by air typically takes 3 to 5 days, while shipping by sea ranges from 7 to 40 days depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we handle the shipping via sea or international express delivery services like DHL, FedEx, TNT, and UPS. Rest assured, your goods will be safely shipped, and we will also purchase insurance to guarantee your order's security.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipping your items, we will provide you with the Bill of Lading or tracking number. You can effortlessly track your shipment online using your phone or computer at any time.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive support for machine installation. An English-speaking engineer can be sent to your location for on-site installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine efficiently. Our extensive experience guarantees smooth installation.
Q: What is Warranty Policy?
A: We offer a 1-year warranty on our products. If any electronic parts malfunction within this period, we will send replacement parts at no cost and assist with the installation. After the warranty period, we continue to provide free technical support, though replacement parts will incur a cost. Our commitment to quality means we uphold high production standards at an affordable price. Additionally, we supply spare parts and various inks (Eco Solvent, solvent, UV, Pigment, Sublimation), printing materials, and other related products for the advertising industry. Our after-sales service is lifelong, ensuring you always receive the best support.
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