Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly two decades. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With over 3000 satisfied customers spanning 124 countries, our reputation speaks for itself. Additionally, we are proud to be a Gold Supplier on Made in China.
Q: How can I make a payment? Can I use a credit card?
A: We offer multiple secure payment options including Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfers (T/T), Western Union, and Money Gram.
Q: How long will it take to receive my order?
A: Once we receive your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping duration varies: it takes about 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: How will my order be shipped, and is it safe?
A: We ensure the safe delivery of your order via sea or international express services like DHL, FedEx, TNT, and UPS. Moreover, we purchase insurance for every shipment to provide additional security.
Q: How can I track my shipment?
A: After shipping your order, we will send you the Bill of Lading or tracking number. You can monitor the progress of your shipment online anytime through your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. An English-speaking engineer can be sent to your location for installation and training. Alternatively, you can visit our factory for free training. We also provide an installation manual, video tutorials, and online support to ensure you can operate the machine effectively.
Q: What is your warranty policy?
A: We offer a 1-year warranty. If any electronic parts fail within this period, we will provide replacement parts for free and assist you with their installation. Even after the warranty expires, we will continue to offer free technical support. While replacement parts after the warranty period are not free, we ensure lifelong after-sales service as long as you use our printer. We prioritize high quality over low cost, maintaining strict production standards at affordable prices. We also supply spare parts and various inks including Eco Solvent, solvent, UV, Pigment, and Sublimation inks, as well as printing materials and other related products in the advertising field.
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