Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, with nearly two decades of industry expertise, is your trusted partner in digital printing technology. We offer exceptional sales and after-sales services, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a global footprint serving over 3000 satisfied customers across 124 countries, our reputation speaks for itself.
Q: How to pay? Can I use a credit card?
A: We provide a variety of convenient payment methods to suit your needs. Options include Ali Trade Assurance, credit card payments via Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the most convenient method for you.
Q: How long can I receive the goods?
A: Enjoy prompt delivery! We ship your order within 5-7 working days after payment. Air shipments typically arrive within 3-5 days, while sea shipments can take between 7-40 days, depending on your location. Rest assured, we prioritize timely delivery.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or international express delivery services, including DHL, FedEx, TNT, and UPS. We ensure your order's safety with comprehensive insurance, providing you with peace of mind and reliable delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can easily track your shipment online at any time using your phone or computer for continuous updates.
Q: How about the machine installation if I don't know how to install?
A: We offer extensive installation support to ensure you can operate your new equipment with confidence. Our English-speaking engineers can travel to your country for installation and training. Alternatively, we invite you to our factory for complimentary training sessions. We also provide detailed manuals, video tutorials, and online support for your convenience.
Q: What is the Warranty Policy?
A: Our products come with a comprehensive 1-year warranty. During this period, we offer free replacement of any faulty electronic parts and provide installation assistance. After the warranty period, we continue to offer free technical support, although replacement parts will be charged. Our unwavering commitment to quality ensures lifelong after-sales service. Additionally, we supply a wide range of spare parts and inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials.
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