Guangzhou Baicheng Digital Equipment Co., Ltd, established in the heart of Panyu District, Guangzhou City, boasts convenient transportation and a picturesque environment. With a specialization in digital inkjet printers, our company is a beacon of excellence in the inkjet printing industry. Our extensive product range includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and innovative DTF and DTG printers. We have made an indelible mark on the global printing landscape with our cutting-edge solutions.
To set international benchmarks and redefine industry standards, we have integrated top-tier talent and avant-garde technology. Our machine aesthetics are crafted by a renowned Japanese design team, while Korea's premier R&D specialists helm our innovation. Partnering with leading domestic board card companies, we are dedicated to producing the most stable and vibrant printing equipment, ensuring seamless production for our customers. We promise world-class products, superior solutions, and exceptional after-sales service. Our corporate philosophy is built on innovation with stability and growth through efficiency. Our service ethos is to solve problems efficiently for our customers. Our development vision is to lead printing trends and set new industry standards.
Furthermore, we are steadfast in our efforts to innovate and introduce new products to cater to diverse needs. Our state-of-the-art infrastructure, including marble platforms and infrared inspection equipment, ensures stringent quality control. Guided by the principle of mutual benefits, we have earned a stellar reputation for our professional services, high-quality products, and competitive pricing. We warmly invite customers from around the globe to join us in a partnership for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the digital printing industry for nearly 20 years. With a robust sales and after-sales service infrastructure, we specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our stellar reputation is evidenced by our expansive global clientele of over 3,000 satisfied customers spanning 124 countries.
Q: How to pay? Can I use a credit card?
A: We offer multiple payment methods to suit your convenience. You can make payments through Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we will dispatch your order within 5 to 7 working days. Shipping time varies; it typically takes 3 to 5 days by air, while sea shipments can range from 7 to 40 days depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we arrange for shipping via sea or international express carriers such as DHL, FedEx, TNT, and UPS. Rest assured, your goods are safe during transit as we also secure insurance as an added safety net.
Q: How can I get the tracking number of the shipment? How to contact the carrier?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can easily monitor your shipment in real-time via your phone or computer, ensuring you stay updated every step of the way.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. An English-speaking engineer can be dispatched to your country to install the machine and provide hands-on training. Alternatively, you're welcome to visit our factory for free training. Additionally, we provide detailed installation manuals, videos, and online support to ensure seamless operation.
Q: What is the Warranty Policy?
A: Our products come with a 1-year warranty. During this period, if any electronic parts malfunction, we will provide replacement parts free of charge and assist with the installation. Even after the warranty period, we offer free technical support; however, replacement parts will be charged. We're committed to providing lifetime after-sales service. Quality is our top priority, and while our products are affordably priced, they adhere to the highest production standards. Additionally, we supply spare parts and various inks (Eco Solvent, Solvent, UV, Pigment, Sublimation) and other related advertising materials.
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