Guangzhou Baicheng Digital Equipment Co., Ltd. is a distinguished manufacturer specializing in the research, production, sales, and service of cutting-edge digital printing equipment. Our innovative small-size UV flatbed printer is designed to cater to an array of applications including bags & cases printing, leather printing, custom gift processing, electronics products printing, toy printing, decorative process printing, and direct printing on hardware and plastic. This versatile machine has significantly advanced global printing standards. To achieve international excellence and set new industry benchmarks, we have assembled a team of top talents and integrated advanced technologies. The printer's sleek design is a masterpiece from a renowned Japanese design team, while Korea's top R&D experts contribute to its cutting-edge functionality. Utilizing leading domestic board card technology, we are committed to delivering the most stable and vibrant printing solutions, ensuring seamless and reliable production for our clients. Our mission is to offer world-class products, premier solutions, and exceptional after-sales service. Corporate Production Philosophy: Innovate with stability and grow with efficiency. Corporate Service Philosophy: Resolving customer issues is our foremost duty. Corporate Development Philosophy: Lead the printing industry trends and establish new standards.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has solidified its reputation over nearly two decades, providing unparalleled sales and after-sales service. Our expertise spans UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With our reach extending to over 124 countries and a client base of more than 3000 satisfied customers, we have also earned the distinguished status of Gold Supplier, underscoring our commitment to excellence and customer satisfaction.
Q: How to pay? Can I use a credit card?
A: We offer a variety of payment methods tailored to your convenience, including Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T) payments, Western Union, and Money Gram. Each method guarantees a seamless and secure transaction experience.
Q: How long can I receive the goods?
A: Once your payment is confirmed, we will arrange delivery within 5-7 working days. Shipping time depends on your location: approximately 3-5 days by air and 7-40 days by sea. We strive for timely and efficient delivery.
Q: How to receive my order? Is it safe during shipping?
A: We handle shipping through sea freight or top international couriers like DHL, FedEx, TNT, and UPS. Prioritizing the safety of your goods, we include insurance to secure your order throughout its journey.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can monitor the shipment in real-time via your phone or computer, keeping you informed at every step.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. An English-speaking engineer can be dispatched to your location for on-site installation and training. Alternatively, you may visit our factory for free training. Detailed installation manuals, instructional videos, and online support are also available to ensure proficient machine operation.
Q: What is your Warranty Policy?
A: We provide a 1-year warranty on our products. If any electronic parts malfunction during this period, we will send you replacement parts at no cost and guide you through the replacement process. Post-warranty, we continue to offer free technical support. While replacement parts are no longer free, our dedication to lifelong after-sales service remains. We prioritize quality over low cost, maintaining high production standards while keeping prices affordable. Additionally, we supply spare parts and various types of ink (Eco Solvent, Solvent, UV, Pigment, Sublimation) and other related advertising materials.
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