Guangzhou Baicheng Digital Equipment Co., Ltd. stands as a beacon of innovation in the digital printing world. As a premier manufacturer, we specialize in the research, production, sales, and exceptional service of cutting-edge digital printing equipment. Our latest masterpiece, the A3 Flatbed Printer for Innovative UV Printing, is a game-changer, transforming the landscape of printing applications. From elegant bags & cases to sophisticated leather goods, alluring customized gifts, advanced electronics, delightful toys, exquisite decorative items, robust hardware, and versatile plastics, our printer leaves an indelible mark on the global stage. Pioneering the path to international excellence, we have meticulously assembled a team of elite talents and integrated cutting-edge technology. Crafted by a renowned Japanese design team, developed by Korea's foremost R&D experts, and supported by top-tier domestic board card companies, our printer embodies stability and vibrant color brilliance, providing unwavering support to meet our customers' diverse production needs. Our commitment is steadfast: to deliver world-class products, unparalleled solutions, and an exceptional after-sales experience. Our production philosophy champions innovation fueled by stability and growth through unmatched efficiency. Our service philosophy is resolute, with a core duty to resolve customer issues promptly. Our development philosophy is visionary, seeking to lead the printing trend and set new industry benchmarks.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years, offering unparalleled sales and after-sales services. Our extensive portfolio includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. We proudly serve over 3000 customers in more than 124 countries worldwide.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods to suit your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will arrange delivery within 5 to 7 working days. The shipping duration varies: around 3 to 5 days by air and 7 to 40 days by sea, depending on your country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we coordinate shipping via sea or international express services like DHL, FedEx, TNT, and UPS. Your goods are handled with the utmost care and safety. Additionally, we purchase insurance to guarantee the security of your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or tracking number once your items are shipped. You can monitor your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your country for on-site installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine efficiently.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty on our machines. During this period, any electronic parts that malfunction will be replaced free of charge. Even after the warranty expires, we continue to offer free technical support, though replacement parts will be billed. Our lifelong after-sales service ensures that you will always have the support you need. We prioritize quality, adhering to high production standards while maintaining affordable prices. Additionally, we supply spare parts and a variety of inks, such as Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other related products for the advertising industry.
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