Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a distinguished player in the digital printing industry for nearly 20 years. We offer comprehensive sales and after-sales services and boast a global customer base exceeding 3,000 clients across more than 124 countries. Our product range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, ensuring you are in trusted hands.
Q: How to pay? Can I use a credit card?
A: For your convenience, we accept multiple payment methods including Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram. Your financial transactions are secured and hassle-free.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will dispatch your order within 5 to 7 working days. Shipping typically takes 3 to 5 days by air, while sea freight varies from 7 to 40 days depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we handle the shipping through reliable sea freight or international express delivery services such as DHL, FedEx, TNT, and UPS. We ensure the utmost safety of your goods and purchase insurance as an added security measure for your shipment.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: After dispatching your items, we will provide you with a Bill of Lading or tracking number. You can monitor your shipment in real-time via your phone or computer, ensuring you are promptly informed of its status.
Q: How about the machine installation if I don't know how to install?
A: We offer multiple support options for machine installation. Our experienced English-speaking engineers can travel to your country for on-site installation and training. Alternatively, you are welcome to visit our factory for complimentary training. We also provide detailed installation manuals, instructional videos, and online support to facilitate a smooth setup process.
Q: What is the Warranty Policy?
A: Our products come with a 1-year warranty. Should any electronic parts fail within this period, we will provide replacement parts free of charge and assist you with the replacement process. After the warranty period, we continue to offer free technical support, although replacement parts will be charged. We are dedicated to lifelong after-sales service, maintaining high-quality production standards, and offering affordable prices. Additionally, we supply spare parts and various inks including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other advertising-related materials.
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