Guangzhou Baicheng Digital Equipment Co., Ltd, established in the scenic Panyu District of Guangzhou City, is renowned for its convenient transportation and picturesque surroundings. Specializing in digital inkjet printers, we boast extensive experience in the inkjet printing industry. Our premier lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. Our contributions have significantly propelled the development of global printing standards.
To ascend to the pinnacle of global printing standards, we have amassed a team of exceptional talent and cutting-edge technology. Our machines' aesthetics are crafted by a Japanese design team, while Korea's foremost R&D experts and leading domestic board card companies ensure unparalleled stability and vibrant color output. We are dedicated to guaranteeing our customers' consistent production with world-class products, top-notch solutions, and superior after-sales service. Our corporate production philosophy emphasizes innovation within stability and growth through efficiency. Our service philosophy underscores our commitment to resolving customer issues. Our corporate development philosophy is to lead printing trends and establish new industry benchmarks.
Furthermore, we are committed to the continuous development of new products to satisfy diverse customer needs. Utilizing a marble platform and infrared inspection equipment, we rigorously ensure product quality. By adhering to the principle of mutual benefits, we have earned a stellar reputation among our clientele for our professional services, high-quality products, and competitive pricing. We warmly invite customers from both domestic and international markets to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: At Guangzhou Baicheng Digital Equipment Co., Ltd, we have been at the forefront of providing top-notch sales and after-sales services for nearly 20 years. Our extensive product range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Trust in our expertise and commitment to quality.
Q: How to pay? Can I use credit card?
A: We offer various convenient payment methods for your ease. You can opt for Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T) payment, Western Union, or Money Gram. Choose what suits you best.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we will arrange the delivery within 5 to 7 working days. Shipping times vary: by air, expect 3 to 5 days; by sea, delivery ranges from 7 to 40 days depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Rest assured, we take utmost care in shipping your order. We use reliable international express services such as DHL, FedEx, TNT, and UPS, or sea freight. Your goods are insured and secured, ensuring they reach you safely.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipping your items, we will provide you with the Bill of Lading or tracking number. You can monitor the progress of your shipment online via your phone or computer, keeping you updated every step of the way.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive support for machine installation. Our skilled English-speaking engineer can visit your country to install the machine and provide training. You are also welcome to our factory for free training. Additionally, we offer detailed installation manuals, videos, and online support, leveraging our extensive experience to ensure you can operate the machine with confidence.
Q: What is Warranty Policy?
A: Our commitment to quality is reflected in our 1-year warranty. If electronic parts fail within this period, we will provide replacement parts free of charge and assist with the replacement. Post-warranty, our technical support remains free, although replacement parts will incur a cost. We are dedicated to offering lifelong after-sales service. Our high production standards ensure premium quality at an affordable price. Additionally, we supply spare parts and various inks including Eco Solvent, solvent, UV, Pigment, and Sublimation inks, along with printing materials and related products in the advertising field.
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