Guangzhou Baicheng Digital Equipment Co., Ltd., nestled in the picturesque Panyu District of Guangzhou City, is a beacon of innovation and excellence in the digital inkjet printing industry. With our strategic location ensuring seamless connectivity, we have cemented our position as a pioneer in digital inkjet technology. Our extensive product line boasts UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF, and DTG printers. Our contributions are foundational to the evolution of global printing standards.
Aspiring to set new benchmarks in the printing industry and attain international preeminence, we have assembled an elite team of experts and integrated cutting-edge technology. Our machine aesthetics are sculpted by an illustrious Japanese design team while our top-tier R&D is spearheaded by Korea's finest. Partnering with the nation's leading board card companies, we are dedicated to crafting the most stable and vibrant printing solutions, ensuring uninterrupted and superior production for our clients. Our commitment is to deliver world-class products, unparalleled solutions, and exceptional after-sales service. Corporate Production Philosophy: Innovation through stability, development through efficiency. Corporate Service Philosophy: Resolving customer problems is our duty. Corporate Development Philosophy: Leading the printing trend and setting new industry standards.
Moreover, we are relentlessly innovating to launch new products that cater to diverse customer needs. Our marble platforms and advanced infrared inspection equipment enable us to uphold the highest standards of quality control. Upholding the principle of mutual benefits, we have earned unwavering trust from our clients, thanks to our professional services, superior products, and competitive pricing. We extend a warm invitation to customers worldwide to join us in achieving shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the industry for nearly two decades. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we have proudly served over 3,000 customers in more than 124 countries.
Q: How to pay? Can I use a credit card?
A: We offer multiple payment methods for your convenience. You can pay via Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I expect to wait before receiving my goods?
A: After receiving your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping time varies: approximately 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How will my order be received, and is it safe during shipping?
A: Once you place an order, we will ship via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. Your goods are well-protected during transit, and we also purchase insurance to guarantee your order's safety.
Q: How can I get the tracking number for my shipment? How do I contact the carrier?
A: After shipping your items, we will provide the Bill of Lading or tracking number. You can monitor your shipment online at any time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer multiple support options for installation. Our English-speaking engineers can travel to your country for on-site installation and training. Additionally, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online service. With extensive experience, we ensure you can operate the machine efficiently.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty on our products. Within this period, if any electronic components fail, we will send replacement parts at no cost and assist you in their installation. Post-warranty, we continue to offer free technical support, though replacement parts are chargeable. Our commitment to quality ensures high production standards at affordable prices. Additionally, we supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other advertising-related materials.
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