Guangzhou Baicheng Digital Equipment Co., Ltd, proudly established in the picturesque and accessible Panyu District of Guangzhou City, is a paragon of excellence in digital inkjet printing. With years of unparalleled experience in the industry, we specialize in a wide array of cutting-edge digital inkjet printers. Our diverse product line includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions have significantly advanced global printing standards, making an indelible mark in the industry.
To ascend to the pinnacle of the international printing industry, we have assembled a team of elite talents and integrated avant-garde technology. Our machines boast designs crafted by a prestigious Japanese design team, with cutting-edge research and development led by Korea's finest experts, and we utilize top-tier domestic board card companies. Our commitment is to produce the most stable and vibrant printing equipment, ensuring the seamless production for our clients. We pledge to deliver world-class products, unparalleled solutions, and premium after-sales service. Our corporate philosophy is rooted in innovation within stability, efficiency-driven development, and a steadfast duty to resolve any customer issues. We aim to lead the printing trend and set new benchmarks in the industry.
Furthermore, we are zealously developing new products to cater to diverse needs. Our company employs state-of-the-art marble platform and infrared inspection equipment to rigorously uphold product quality. By adhering to the principle of mutual benefits, we have earned a stellar reputation among our clientele for our professional services, high-quality products, and competitive pricing. We extend a warm invitation to customers from around the globe to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been an industry leader for nearly two decades, providing top-notch sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers and proudly serve over 3,000 satisfied customers across 124 countries.
Q: How to pay? Can I use a credit card?
A: We offer multiple payment methods for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive my goods?
A: We expedite delivery within 5-7 working days post-deposit or full payment. Shipping times vary: 3-5 days by air or 7-40 days by sea, depending on your location.
Q: How will I receive my order? Is shipping safe?
A: We arrange secure shipping via sea or international express carriers like DHL, FedEx, TNT, and UPS. Rest assured, we insure every order to guarantee its safety during transit.
Q: How can I get the tracking number of my shipment? How do I contact the carrier?
A: Post-shipment, we provide you with a Bill of Lading or tracking number, enabling you to monitor your shipment in real-time via your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support, including sending an English-speaking engineer to your location for hands-on training. You are also welcome to our factory for free training. Additionally, we provide detailed installation manuals, videos, and online support to ensure you can operate the machine efficiently.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. If any electronic part malfunctions within this period, we will send you replacement parts for free and assist with installation. Post-warranty, we continue to provide free technical support, although replacement parts are chargeable. Our commitment to quality and customer satisfaction ensures lifelong after-sales service. We also supply spare parts and various inks such as Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, alongside other printing materials for the advertising industry.
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