Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, with nearly 20 years of industry expertise, offers unparalleled sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving over 3000 customers in 124 countries across the globe. Our commitment to excellence and customer satisfaction ensures you are in trusted hands.
Q: How to pay? Can I use credit card?
A: We offer a variety of secure payment methods, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the method that best suits your convenience.
Q: How long can I receive the goods?
A: Delivery is prompt and efficient! We arrange shipping within 5-7 working days after payment is confirmed. Expect air shipments to arrive within 3-5 days, and sea shipments within 7-40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be safely shipped via sea or international express delivery services like DHL, FedEx, TNT, and UPS. We secure your order with insurance, ensuring a safe and worry-free delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We provide the Bill of Lading or tracking number once your items are shipped. Easily track your shipment online at any time using your phone or computer for complete peace of mind.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support to ensure you get started smoothly. Our English-speaking engineers can visit your country for installation and training. Alternatively, you can visit our factory for free training. We provide detailed manuals, video tutorials, and online support to ensure you can operate the machine confidently.
Q: What is Warranty Policy?
A: Our products come with a comprehensive 1-year warranty. During this period, we replace any faulty electronic parts for free and assist with installation. After the warranty period, we continue to offer free technical support, although replacement parts will be charged. Our unwavering commitment to high quality extends beyond the warranty, ensuring lifelong after-sales service. We also supply spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, alongside other advertising materials.
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