Guangzhou Baicheng Digital Equipment Co., Ltd was established in the scenic Panyu District of Guangzhou City, offering not only a beautiful environment but also convenient transportation. Specializing in cutting-edge digital inkjet printers, our company boasts extensive experience in the inkjet printing industry. Our premium product lineup includes UV flatbed printers, UV roll to roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made an indelible contribution to the evolution of global printing technology.
To achieve international excellence and set new benchmarks in the printing industry, we have recruited top talents and integrated advanced technology into our operations. The aesthetic design of our machines is crafted by an elite Japanese design team, while our top-tier research and development is led by Korea's finest experts. We also collaborate with leading domestic board card companies to ensure our printers are the most stable and vibrant on the market. We are committed to ensuring our customers achieve stable production with our world-class products, top-notch solutions, and quality after-sales service. Our corporate production philosophy is 'Innovation in stability and development in efficiency.' Our service philosophy is 'It is our duty to solve problems for our customers,' and our development philosophy is 'Guide the printing trend and establish new standards in the industry.'
In addition to our existing capabilities, we are dedicated to developing innovative products to satisfy diverse customer needs. Our company employs a marble platform and infrared inspection equipment to rigorously monitor product quality. Committed to the business principle of mutual benefits, we have built a stellar reputation among our clients for our professional services, high-quality products, and competitive pricing. We warmly invite customers from both domestic and international markets to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years, offering unparalleled sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving more than 3,000 satisfied customers in over 124 countries.
Q: How to pay? Can I use a credit card?
A: We accept multiple payment methods to suit your convenience: Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: We prioritize prompt delivery. Upon receiving your deposit or full payment, we will dispatch your order within 5 to 7 working days. Air shipping generally takes 3 to 5 days, while sea shipping can range from 7 to 40 days, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we handle the shipping through trusted sea or international express services like DHL, FedEx, TNT, and UPS. We ensure the utmost safety of your goods and additionally, we purchase insurance to guarantee your order's security.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can easily track your shipment online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. An English-speaking engineer can be sent to your location for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine efficiently.
Q: What is the Warranty Policy?
A: We offer a one-year warranty on our machines. During this period, if any electronic parts malfunction, we will provide replacement parts free of charge and assist with the installation. Even after the warranty period, we continue to offer free technical support. The only difference is that replacement parts will be chargeable. We are committed to lifelong after-sales service as long as you use our printers. Our focus on quality is unwavering, ensuring high production standards at affordable prices. We also supply spare parts and various types of inks such as Eco Solvent, solvent, UV, pigment, and sublimation inks, along with printing materials and other related products in the advertising field.
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