Guangzhou Baicheng Digital Equipment Co., Ltd is a premier manufacturer specializing in the research, production, sales, and service of cutting-edge digital printing equipment. Our versatile small-size UV flatbed printer sets the benchmark, excelling in printing on bags & cases, leather, custom gift items, electronics, toys, decorative pieces, hardware, and plastics across multiple fields. We have made indelible contributions to the global printing industry by integrating advanced technology and top-tier talent to reach international excellence and set new industry standards. Our machine's sleek appearance is crafted by a renowned Japanese design team, while Korea's elite R&D experts ensure top-notch performance, supported by leading domestic board card technology. We are committed to delivering the most stable, vibrant printing equipment, ensuring reliable production for our clients. Our mission is to offer world-class products, top-tier solutions, and exceptional after-sales service. Our production philosophy emphasizes innovation within stability and efficiency-driven development. Our service commitment is rooted in resolving customer issues diligently. Our development ethos aims to lead printing trends and establish new industry benchmarks.
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly two decades. With a robust network of over 3000 satisfied customers spread across 124 countries, we specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. As an Alibaba Gold Supplier, we assure reliable sales and exceptional after-sales services.
Q: How to pay? Can I use a credit card?
A: Absolutely! You can choose from multiple payment methods including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long will it take to receive the goods?
A: Once we receive your deposit or full payment, we will arrange delivery within 5 to 7 working days. Shipping times vary: by air, it takes approximately 3 to 5 days; by sea, it ranges from 7 to 40 days, depending on your location.
Q: How will I receive my order? Is it safe during shipping?
A: We ensure your order's safety by arranging shipping via sea or international express delivery services like DHL, FedEx, TNT, and UPS. To further guarantee the security of your goods, we purchase insurance for every order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can easily track your goods online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: No worries! We can send an English-speaking engineer to your location to install the machine and provide hands-on training. You're also welcome to visit our factory for free training. Additionally, we offer installation manuals, videos, and online assistance. Our extensive experience ensures a smooth installation process.
Q: What is your Warranty Policy?
A: We offer a comprehensive 1-year warranty. If any electronic parts fail within this period, we will send you replacement parts at no cost and assist with the changes. Post-warranty, we continue to provide free technical support, although replacement parts are charged. Our commitment to quality means we maintain high production standards at affordable prices. We also supply spare parts, various types of inks, printing materials, and other advertising-related products.
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